Top Operations & Support Jobs in San Francisco, CA

Lead regional Corporate IT Operations to deliver employee IT support, oversee service desk, office launches/decommissions, vendor/procurement management, partner with InfoSec and IT Engineering, monitor IT KPIs, mentor teams, and apply AI to improve workflows and service delivery.

Provide high-level administrative support to Americas senior leadership including calendar management across time zones, meeting coordination and minutes, travel and visa arrangements, event and onboarding coordination, document and presentation preparation, expense and invoice management, and acting as a liaison with internal and external stakeholders. Support execution of operational trackers and initiatives and provide occasional reception and office management assistance.

Execute end-to-end merchant risk reviews for complex accounts, perform SQL-based analyses to identify fraud and credit issues, build dashboards (Looker/Tableau/Sigma), partner with Commercial and Engineering to streamline onboarding and automate processes, and communicate data-backed risk decisions to stakeholders.

Lead risk operations strategy by using large-scale data analysis to find anomalies, improve risk controls, run proactive risk assessments, manage cross-functional risk projects, uplift efficiency with AI/automation, and present risk insights and remediation plans to senior leadership.

Lead Americas revenue strategy and operations, define multi-year GTM plans, drive market research, pricing, product alignment, build data-driven segmentation and experimentation, partner cross-functionally, represent region in global planning, and hire and develop a high-performing team.

Lead Americas revenue strategy and operations, defining GTM strategy, pricing, market expansion, and data-driven segmentation. Drive cross-functional growth initiatives, influence product direction with regional insights, represent Americas in global planning, and build and mentor a high-performing team to scale revenue capabilities.

Investigate high-risk accounts for account takeover and unauthorized access, evaluate customer claims, contain compromised accounts, identify fraud patterns, document audit-ready findings, and partner with product, data science, and engineering to improve detection and controls.

Lead Airwallex’s North America business with full P&L ownership. Build and scale commercial and operations teams, define and execute GTM across Enterprise, SMB, and Platform, drive partnerships, localize product and compliance, manage daily operations, and report performance to global stakeholders.

Lead and scale North America revenue operations: define regional strategy, build end-to-end revenue processes, partner with Sales/Marketing/Finance, design compensation frameworks, select and optimize commercial tech stack, oversee system administration, and drive change management to improve forecasting, reporting, and go-to-market performance.

Partner with sales leadership to optimize territory management, improve revenue funnel processes, own GTM tools and reporting (Salesforce, Outreach, ZoomInfo, Looker), deliver pipeline analytics, and lead cross-functional strategic projects to drive commercial impact across the US/AMER business.