Owns PagerDuty’s pricing and monetization strategy across packaging, feature tiering, usage-based models, SKU architecture, discount governance, and monetization infrastructure. Leads pricing experimentation, migration of legacy customers, field enablement, financial modeling, and performance analysis. Partners extensively with Product, Engineering, Sales, Finance, Marketing, and Revenue Operations, while managing and developing a pricing team and driving measurable ARR and commercial outcomes.

The IT Product Manager will lead billing and revenue systems management, focusing on Zuora solutions, and drive financial system strategies, agile development, compliance and AI-driven process innovations.

As Senior Product Manager for AI and Automation at PagerDuty, you will strategize and execute product development across automation and cloud services, focusing on autonomous SRE agents' functionalities and integration with AI/ML.