Lead end-to-end customer deployments for an early-stage AI platform: scope, run discovery, manage multi-threaded projects, coordinate product/engineering, drive configuration/migration, support change management, inform product, build repeatable playbooks, and support sales and expansion while ensuring stakeholder alignment and successful adoption.

Own customer deployments of AI products from discovery through launch. Analyze complex customer data, identify discrepancies, resolve blockers, coordinate with customer and internal teams, and partner with Product and Engineering on issue resolution and product improvements. Establish repeatable deployment processes, documentation, and communication practices while managing risks, decisions, and progress across stakeholders.