Top Program and Project Management Jobs in San Francisco, CA

Lead roadmap and execution for CX analytics data models, pipelines, dashboards, and regulatory reporting. Prioritize cross-functional requests, drive delivery across engineering and compliance, automate program processes, implement data quality/testing standards, and leverage AI tooling to scale impact.

Lead program delivery for Agent Cockpit, coordinating cross-functional teams, managing roadmaps, dependencies, launch readiness, security reviews, reliability and observability programs, and agent enablement to ensure a stable, performant internal compliance platform.

Lead regional launch readiness and localization for product and policy launches across APAC, EMEA, and the Americas. Monitor and prioritize region-specific CX friction, partner with Product/Engineering/Compliance/Operations to adapt programs, produce regional SLA reports, and represent regional customers in global forums to ensure compliant, locally optimized experiences.

Lead two cross-functional corporate programs (CORA and Planning), conduct research and analysis to identify pain points, drive Executive QBR and OKR planning, maintain operating rhythms and reporting, represent programs during audits/compliance, partner with technical teams for tooling builds, maintain enablement resources, and design scalable process and tooling solutions to improve workflows and outcomes.

Lead end-to-end strategy, planning, and execution for complex AML/financial-crimes compliance programs. Drive cross-functional delivery across 5+ teams, translate regulatory obligations into prioritized roadmaps, ensure launch readiness, manage risks and trade-offs, realize automation-driven efficiency gains, maintain governance and reporting, and author Director/VP-level decision documents.

Lead cross-functional technical programs to build and scale knowledge infrastructure for self-service, internal support, and AI-assisted discovery. Translate knowledge strategy into technical specs, APIs, schemas and delivery plans. Drive roadmap, dependency management, risk escalation, and launch-readiness while improving automation, metadata, CMS, and machine-readable knowledge to reduce manual work and scale support operations.