Content Partnerships Manager

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Job Description
Join the team redefining how the world experiences design.
Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!
Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.
Where and how you can work
Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations.
What you'd be doing in this role
As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavor of the type of things you'll be working on when you start, but this will likely evolve.
At the moment, this role is focused on:

  • Drive Partner Growth: You will help to create & drive the strategic direction of the branded content / premium content space, and other key content partnership areas. The Content Partnership Manager will be responsible for proactive sourcing and recruitment of target Canva partner prospects, leading discussions to evangelize the benefits of partnering with Canva and building their own presence on our platform as a part of their overall business strategy.
  • Be a strategic thinker: You'll use your business development skills to identify our biggest growth opportunities and work with partners to translate recommendations into execution. You'll use strategic recommendations to shape the future of the content experience on Canva and answer complex and ambiguous questions with the help of team leadership and supporting departments such as data and analytics.
  • Own the ongoing success of Canva partnership relationships: Once integrated into Canva's partnership network, the Content Partnership Manager will be responsible for maintaining the ongoing success of the relationships and exploring new opportunities for deeper collaboration between Canva and its partners. For instance, aligning with your partners' marketing strategies to enhance awareness, usage, and adoption for both parties. The Partnership Manager will serve as the main contact for partner inquiries, information requests, and continuous communication between Canva and its partners. You will champion high retention rates and oversee renewals and negotiations to ensure compliance and achieve favorable commercial outcomes for Canva.
  • Be a cross-functional hero: Content Partnership Managers must build strong relationships and work across the entire Canva organization to achieve their mission. The successful candidate will communicate directly with the Canva Content Group, keep updated on product and platform releases, ensure compliance of partners alongside our Legal team, and liaise closely on partner inquiries with our Customer Happiness Team (just to name a few internal stakeholders!).


You're probably a match if

  • Relationship builder and strong communicator: First and foremost, you thrive in being in front of partners, internal colleagues, and external stakeholders at all levels all the way to company founders, actively building strong relationships with them, ensuring they are successful with Canva. You've built this experience with 4+ years in a client-facing role, such as partnerships, account management, production, or agency. The ideal candidate would have experience in content partnerships and a strong existing network of licensers.
  • Product evangelist, with an aptitude for design: You're a champion of Canva's platform technology internally and externally, sharing partner feedback with our content group, and passing on ideas for improving the product experience with relevant teams across all of Canva. Your passion for all things design means you're aware of major consumer internet trends, and proactively keep yourself updated on how popular culture works and shapes society's visual language. You are aware of what is technically feasible when committing to partners, understand what is technically impractical, whiteboard ideas to paint a picture of what is possible, and can quickly identify red flags in licensing negotiations.
  • End-to-end deal executor: You have expertise in developing a clear compelling story & strategic recommendation- leveraging data, market research, and independent analysis. You're comfortable not only pitching a solution, but also handling partner objections, and managing decision processes to get a partnership across the line. You have experience creating commercial structures for bespoke content deals and a proven track record of driving ROI through partnership activity. You're able to self-manage deadlines to ensure projects are delivered on time, and key milestones are met.
  • Ownership mentality: You act like an owner of your portfolio of partners, and seek solutions to problems without being asked to do so. Then work collaboratively with others to drive successful outcomes. You have proven ability to lead initiatives from inception to launch and beyond, via self-learning and with minimal oversight. Your colleagues have faith in you to get the job done.
  • Strategic thinker with strong analytical ability: Instead of jumping on the first opportunity that is presented, you're able to craft a clear go-to-market strategy that identifies the top growth opportunities for Canva as a whole to achieve its North Star user growth and revenue metrics. You're comfortable with research and data, and use it to inform your approach and validate your position


About the team
The Partnerships team's mission is to build the most valuable content library in the world. We work collaboratively across the Content & Discovery group to identify & implement opportunities to drive user engagement through content. This group is focused on developing the world's most inspiring and valuable library of photos, videos, animations, illustrations, graphics, fonts, and more.
As a Content Partnership Manager, you are a relationship builder, content expert, and embrace the power of content touchpoints to drive growth. You will be responsible for growing key partnership networks for branded content and beyond from sourcing to launch and owning growth.
This role is pivotal in expanding Canva's content ecosystem and collaborating with some of the most recognizable and beloved brands worldwide. Your responsibilities will encompass the entire project lifecycle from strategizing to execution. You'll be responsible for identifying, engaging, and negotiating with content suppliers, ensuring that Canva's internal systems, processes, and support teams are fully aligned to leverage the new content opportunities effectively.
At Canva, we're redefining how people engage with their favorite brands. Ideal candidates will demonstrate a strong ability to present and promote this innovative vision, have established networks within the branded content industry, and possess a keen ability to understand and align with our business objectives. Your expertise in these areas will be a critical asset to your success and contribution to our team.
What's in it for you?
Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.
Here's a taste of what's on offer:

  • Equity packages - we want our success to be yours too
  • Health benefits plans to support you and your wellbeing
  • 401(k) retirement plan with company contribution
  • Inclusive parental leave policy that supports all parents & carers
  • An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
  • Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally


Check out lifeatcanva.com for more info.
Other stuff to know
We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you!
Please note that interviews are conducted virtually.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • Objective-CLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • BashLanguages
    • ReactLibraries
    • RxJSLibraries
    • MobXLibraries
    • SpringFrameworks
    • FinagleFrameworks
    • AWS RedshiftDatabases
    • BigQueryDatabases
    • DynamoDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • OptimizelyAnalytics
    • SnowflakeAnalytics
    • AmplitudeAnalytics
    • dbtAnalytics
    • RedshiftAnalytics
    • Mode AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • Monday.comManagement
    • Custom-BuiltCMS
    • SalesforceCRM
    • Salesforce PardotCRM
    • BrazeEmail
    • Monday.comProject Management

Location

Our San Francisco based team typically spend some of their time connecting in person at our down town co-working space and some of their time working remotely.

An Insider's view of Canva

How does your team reward individual success?

Canva teams set seasonal goals and we celebrate BIG when we achieve each goal. We have celebrated our success by enjoying taco nights, cocktail classes and currently planning a DIY pottery night. Canva also has a very active #kudos slack channel!

Pooja

Partner Success Manager

How do you collaborate with other teams in the company?

Being part of Customer Success., we work closely with other teams including Product, User Voice, and Community Stories. We have the chance to share insights about how our members use Canva across their teams and the value our product brings. It’s inspiring to help shape the product and bring the most value to our users through global collaboration!

Chelsea

Strategic Customer Success Manager

How does the company support your career growth?

Canva enables me to grow by providing workshops and training sessions that have given me a solid foundation for my role. There is a focus to promote from within and provide everyone the opportunity to explore whichever path they choose. Our “Vibe and Thrive” allowance also makes sure our mental and physical health are always taken care of!

Kendall

Sales Development Representative

How do your team's ideas influence the company's direction?

One of Canva’s core values is to Make Complex Things Simple. We find innovative ways to make legal concepts more approachable to non-lawyers and reduce the need to involve Legal with every move. By removing complexities we encourage an environment of trust and openness for our internal stakeholders and our millions of users.

Suhayb

Senior Legal Counsel

What's something quirky about your company?

Season Openers are company events where Canva celebrates our wins and rallies around our goals. They're also some of the most over-the-top and quirky events you'll ever see. On my first day, at my first season opener, I learned about Canva through a Hollywood-worthy parody of "The Office"— I knew then I had found my new home!

Sergio

Design Ops & Studio Lead

What are Canva Perks + Benefits

Canva Benefits Overview

No matter what your role is, or where you’re located, Canva’s benefits are designed to empower you to thrive.

Culture
Volunteer in local community
Be empowered to be a Force for Good with 3 days volunteering leave. Select from a calendar of opportunities or choose your own adventure, as long as it makes a positive difference, we'll support you.
Partners with nonprofits
In 2021 our founders, Melanie Perkins and Cliff Obrecht, announced they’re donating the majority of their equity to do good in the world through the Canva Foundation.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
We have 3 categories of working, based on what works best for each person and their team's goals: Hybrid, Permanent Remote and Onsite.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Canva Collectives enhance a sense of community and belonging for Canvanauts with shared identities and empower them to be consulted by our People team on important matters for their community.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Free, confidential access to mental-health experts. Access to 12 sessions per area of support and an unlimited number of areas per year. Support is also available to 5 significant people in your life.
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Use Canva’s 4% match to boost your retirement savings.
Company equity
You’ll be setting Crazy Big Goals and working hard to bring them to life, so our equity packages are designed to ensure our success is yours, too.
Charitable contribution matching
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
18 weeks gender-neutral parental leave from day one, for all parents. 1 month of part-time hours at full-time pay when you return.
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
Up to 20 days vacation leave per year.
Paid volunteer time
Be empowered to be a Force for Good with 3 days volunteering leave. Select from a calendar of opportunities or choose your own adventure -as long as it makes a positive difference, ​we‘ll support
Sabbatical
Celebrate 5 and 10 years at Canva with extra paid time off and a budget to support your Epic Experience
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Access to an additional 5 days of paid leave per calendar year to support you, during times when you need extra flexibility to manage commitments outside work.
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Fitness stipend
An annual Vibe & Thrive allowance for you to spend on whatever will support your wellbeing and development, including fitness.
Home-office stipend for remote employees
An annual Vibe & Thrive allowance for you to spend on whatever will support your wellbeing and development, including home office setup.
Mother's room
Onsite gym
Professional Development
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services

Additional Perks + Benefits

You’ll be empowered to support your own wellbeing and development with an annual Vibe & Thrive allowance*. From roller-skates, to standing desks, digital subscriptions, and dinner with teammates, we love seeing all the unique ways Canvanauts find to use their Vibe & Thrive allowance.

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