Teams at ABM Industries

Supervise janitorial and porter staff, coordinate schedules, train employees on cleaning methods, safety, equipment, chemicals, and security protocols, and maintain client relationships. Monitor service quality, timekeeping, emergency responses, and compliance with OSHA requirements. Manage staffing coverage, support client needs, and identify opportunities for additional billable cleaning work.

Provides administrative and office support through calendar management, data entry, documentation, phone and email handling, inventory tracking, expense reporting, mail processing, and meeting coordination. Supports onboarding, training, procedures, business development, marketing, events, and operations projects. Maintains directories, shared folders, service records, and compliance documentation while coordinating with janitorial, events, and other internal teams.

Oversee billing, collections, accounts receivable, and project-based revenue recognition. Prepare and reconcile invoices, customer accounts, billed and unbilled revenue, and deferred revenue using Oracle Financials. Monitor collections and DSO metrics, support monthly financial close, analyze variances, prepare management reports, and ensure compliance with GAAP and ASC 606. Collaborate with project managers, finance, accounting, and customers to resolve discrepancies and improve billing and cash flow processes.