Teams at Action Property Management

Oversee day-to-day operations of Millennium Tower, managing security, valet, concierge, housekeeping, vendor contracts, budgets, board relations, compliance, and renovation projects. Lead and develop staff to deliver consistent luxury-residence service and exceptional resident experience.

Provide 5-star front desk and concierge services for a luxury residential association: maintain lobby and access control, answer phones, handle parcels, complete daily reports, resolve resident and guest concerns, and uphold association governance and high customer service standards.

Provide administrative support to an HOA Manager including phones, scheduling, vendor and resident communications, meeting minutes, records management, and front desk supervision. Process invoices and payments, prepare reports, conduct routine inspections and generate work orders, and act as Manager on Duty when needed.