Teams at Action1 Corporation

Generate net-new pipeline for an endpoint and patch management SaaS platform through phone-first outbound prospecting. Contact IT and security leaders, identify endpoint visibility and vulnerability challenges, qualify opportunities, book meetings for Account Executives, maintain Salesforce records, and improve outbound messaging and processes. The role requires B2B outbound experience, cold-calling ability, technical product learning, and familiarity with cybersecurity, endpoint, infrastructure, backup, RMM, or MSP solutions.

Manage the technical success of mid-market and enterprise customers using Action1. Review customer environments, recommend configuration and workflow improvements, and provide guidance on patch management, software deployment, automation, and endpoint security. Deliver consultations, walkthroughs, and training while building trusted customer relationships. Collaborate with Customer Success, Sales, Support, and Product teams to resolve technical challenges, increase adoption, support retention, and demonstrate ongoing platform value.

Leads an engineering team developing and operating secure integrations with third-party systems and an integrations marketplace. Responsibilities include technical direction, delivery planning, architecture, API and data synchronization design, authentication, reliability patterns, CI/CD pipelines, observability, production troubleshooting, partner coordination, and applying AI to integration development and support.