Teams at AHEAD

The Specialty Solutions Engineer will design and architect technical solutions in observability, partner with sales, and support customer engagements. Responsibilities include advising on solutions, developing relationships, and participating in pre-sales documentation.

Lead pre-sales network architecture and solution design for enterprise clients. Partner with sales to qualify opportunities, develop proposals, present designs, and maintain vendor relationships. Serve as a subject-matter expert on campus wired/wireless, datacenter and cloud networking, network security, and related technologies while mentoring junior team members.

Lead and develop a procurement team while performing hands-on procurement (~70% of time). Validate orders in Salesforce, place equipment orders via vendor portals and APIs, troubleshoot order issues, manage confirmations, support end-of-period activities, improve processes, participate in hiring/onboarding, and ensure operational governance and customer satisfaction.