Teams at AirOps

Build and own operating cadences (planning, WBRs, OKRs), design AI-native workflows, run 2-4 week strategic sprints, perform deep analytical work (pricing, cohorts, forecasting), identify and size new opportunities, and manage core operational infrastructure including compliance, vendors, and G&A.

Build repeatable SEO/AEO frameworks and playbooks (keyword research, prompt mapping, content gap analysis). Convert ad-hoc research and execution requests into scalable workflows, maintain templates, deliver fast fulfillment for client-facing teams, and identify patterns to create new processes or tools.

Own end-to-end client relationships for Managed Services pods, driving retention, delivery momentum, reporting narrative, escalation management, and identifying expansion opportunities while coordinating cross-functional teams.