Airwallex
Jobs at Airwallex
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Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Build and scale Airwallex’s customer advocacy and storytelling programs across the Americas. Manage review-platform performance, customer references, case studies, newsletters, and an executive Customer Advisory Board. Partner with Marketing, Product Marketing, Customer Success, Sales, and revenue operations to convert customer enthusiasm into measurable pipeline, win-rate, retention, and expansion outcomes. Own program metrics, customer communications, content development, stakeholder coordination, and strategic recommendations.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Owns compensation, benefits, equity, pay equity, and rewards governance across the Americas. Leads salary structures, market benchmarking, merit and bonus cycles, benefits renewals, equity plan mechanics, IPO readiness, compliance, and executive recommendations. Partners with global rewards, People, Finance, Legal, Payroll, recruiters, and business leaders while building regional rewards capabilities and potentially growing a team.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead and scale Airwallex’s global Product Marketing organization across Payments, Spend, Billing, and Business Accounts. Own positioning, messaging, go-to-market strategy, product launches across more than 10 markets, competitive intelligence, sales enablement, campaign measurement, and AI-enabled workflows. Build and manage a team of product marketing leads while partnering with Product, Communications, Growth, Design, Legal, and Commercial teams.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Serves as senior employment counsel for the Americas, advising People & Talent and business leaders on employee lifecycle matters, workplace investigations, policies, disputes, compensation, benefits, and equity. Coordinates multi-jurisdiction employment advice, including contractor classification, employer-of-record arrangements, remote work, mobility, and regulated-entity issues. Manages external counsel and litigation-related legal spend while developing scalable employment-law playbooks and templates.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Leads the global technical accounting function, overseeing complex US GAAP treatments, regional reporting, accounting policies, product-launch assessments, judgmental estimates, ICFR, SOX-compliant documentation, and PCAOB-quality technical memos. Partners with product and business teams, trains regional finance staff, and drives controllership improvements through workflow automation, AI adoption, and implementation of new accounting standards.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead strategic product initiatives for next-generation payments infrastructure, including agentic commerce, autonomous payment protocols, stablecoin acceptance, hybrid settlement, and scalable checkout systems. Define APIs, SDKs, identity controls, risk mechanisms, and settlement rails while partnering with engineering, treasury, liquidity risk, and external standards organizations. Drive zero-to-one products and high-volume payment infrastructure with exceptional resilience and uptime.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Owns compensation, benefits, and equity programs across the Americas, including compensation cycles, benefits renewals, broker negotiations, equity administration, market benchmarking, and IPO readiness. Partners with global Total Rewards, People Partners, recruiting, payroll, finance, legal, and leadership teams to develop rewards strategies, manage compliance, and provide data-driven recommendations.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Leads global AI marketing tools strategy, conversion rate optimization, and ad operations. Responsibilities include evaluating and deploying AI systems, building enablement programs, managing CRO experimentation and personalization, overseeing tracking and attribution infrastructure, standardizing campaign governance, and partnering with Engineering, IT, Legal, and Product Marketing. The role drives automation, marketing efficiency, creative velocity, conversion performance, and pipeline growth across global teams.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage client onboarding and account configuration for Airwallex customers. Maintain pricing and account capabilities, validate configuration requests with solution engineers, and ensure accounts are ready for production transactions. Collaborate with commercial, operations, and product teams to improve onboarding processes, while managing functional programs and projects supporting US operational goals.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead onsite IT operations for Singapore and provide regional support across Southeast Asia. Deliver hands-on technical support for macOS, Windows, SaaS applications, hardware, networking, AV systems, onboarding, executive support, inventory, vendors, and office technology. Mentor regional IT staff, document processes, support office build-outs, and partner with workplace, security, people operations, and facilities teams. The role requires strong troubleshooting, communication, autonomy, and five days per week onsite.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Leads global Risk Operations across onboarding, periodic reviews, and in-life behavior for payments, issuing, and credit products. Owns strategy, staffing, 24/7 coverage, performance management, procedures, control frameworks, documentation, and AI transformation. Partners with Risk, Product, Engineering, and Commercial teams to balance risk, customer experience, scalability, and financial impact across multiple jurisdictions.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own and optimise the end-to-end customer onboarding journey, using data, A/B testing and analytics to reduce friction while balancing KYC/KYB and fraud risk. Define strategy, measure success, and drive product adoption across global-scale products.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage and scale Airwallex’s revenue systems and GTM technology stack. Responsibilities include improving revenue data, integrations, automations, and processes; partnering with Revenue, Marketing, Data, and Product teams; supporting and training users; translating business needs into scalable Salesforce-based solutions; and communicating recommendations to senior commercial leaders.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own Airwallex’s global growth experimentation engine, including backlog prioritization, experiment design, campaign execution, QA, launches, measurement, dashboards, readouts, automation, AI-enabled processes, budgeting, and forecasting. Coordinate across Growth, Commercial, Data, Product, Engineering, Legal, Marketing, and FP&A to deliver rigorous, scalable experiments and campaigns.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead Airwallex’s global product design organization of 40+ designers and leaders across multiple regions and product verticals. Own design strategy, quality standards, culture, hiring, leadership development, organizational scaling, budget, and the expansion of the San Francisco design studio. Partner with the CPO and executive team on product experience strategy, planning, OKRs, headcount, and cross-functional collaboration.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Own strategy and execution of growth innovation campaigns focused on payments, product adoption, customer activation, transaction volume, and retention. Develop hypotheses, run A/B tests, analyze campaign performance, design rewards and incentives, and scale successful initiatives globally. Partner with Product, Marketing, Sales, Data Analytics, Lifecycle Marketing, and regional teams to adapt campaigns across markets while balancing global consistency, regulatory requirements, and local customer preferences.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage global company secretarial and corporate governance matters for licensed entities across multiple jurisdictions. Responsibilities include entity incorporations, restructurings, statutory filings, board and committee meetings, corporate records, equity administration, licensing compliance, and coordination with regulators, auditors, external counsel, and service providers.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead strategy, roadmap, and execution for AI/LLM-powered growth products in fintech. Build end-to-end AI features (copilots, chatbots, recommendations), drive PLG experiments, partner cross-functionally, ensure responsible AI and compliance, launch multi-region products, and mentor other PMs.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Develop market-entry strategies and operating models for Airwallex’s expansion across the Americas. Assess market attractiveness, regulatory feasibility, licensing, partnerships, and competitive dynamics; translate requirements into product scope and launch dependencies; drive cross-functional readiness; resolve blockers; support executive decisions; and build reusable frameworks, dashboards, and AI-enabled tools. The role also contributes to broader CEO Office strategic initiatives.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Leads a data engineering team responsible for data modeling, batch and streaming ETL pipelines, analytics-ready datasets, data governance, and data quality. Hires, coaches, and manages engineers while setting technical direction and partnering with engineering, product, and business stakeholders. Oversees scalable data foundations across regulatory, customer, business, content, and growth domains, and advances practical AI automation and AI-ready infrastructure.
