Jobs at Alkira, Inc.

Lead Alkira’s QA and Automation team, setting quality strategy and standards for a cloud networking platform. Responsibilities include developing Python-based automation, maintaining Terraform and Jenkins CI infrastructure, designing functional, regression, integration, negative, performance, and scale tests, validating releases across public clouds, debugging failures, coordinating distributed engineers, mentoring staff, and participating in mandatory on-call support.

Own product strategy, vision, roadmaps, prioritization, requirements, and success criteria for enterprise networking solutions. Partner with engineering and cross-functional stakeholders to translate business and customer needs into scalable technical products. Use market insights, analytics, and competitive intelligence to guide decisions, manage risks and dependencies, support releases, and drive adoption of AI/ML, cloud networking, and modern architectures.

Develop and maintain Alkira's web and mobile UIs for the CSX platform using React/Redux. Build scalable, accessible component libraries, improve test coverage, work with REST APIs and Postgres, and participate in CI/CD. Collaborate in a hybrid team environment and deliver enterprise cloud networking features.

Resolve escalated, high-priority customer networking issues by performing root cause analysis, reproducing and reporting bugs, coordinating with engineering and QA, validating fixes, producing documentation/training, and providing on-call escalation support during off hours.

Build and automate multi-cloud network provisioning using Ansible, Go, and Python. Implement task engines, integrate VNFs, create CLI/tools, extend configuration models, debug production provisioning issues, and participate in on-call rotation. Work hybrid from San Jose twice weekly.

Lead the technical aspects of enterprise sales opportunities from initial discovery through proof of concept and close. Present and demo Alkira’s networking platform, understand customer requirements, respond to RFPs, design solutions, troubleshoot networking and cloud environments, and guide deployments. Partner with Account Managers and Product Management to influence product strategy and deliver customer-requested features. The role requires deep enterprise networking, security, cloud connectivity, and customer-facing pre-sales expertise.

Leads the technical sales process for LATAM customers, presenting and demonstrating the Alkira networking platform, partnering with account managers, responding to technical requests, and managing proofs of concept through close. Designs and supports enterprise networking deployments across data center, WAN, cloud, and hybrid environments. Troubleshoots routing, security, and cloud issues, advises customers on best practices, and provides product feedback to the Product Management team.

Lead customer-facing network and cloud solution architecture from technical evaluation through deployment, adoption, and expansion. Design and deploy Alkira-based hybrid and public cloud solutions, develop Terraform and API automation, conduct technical workshops, troubleshoot customer environments, and collaborate with Engineering and Product Management on feature requirements. Own technical outcomes for strategic enterprise accounts while shaping architecture best practices and reference designs.

Owns expansion and modernization across complex enterprise accounts by developing account strategies, creating demand, leading consultative discovery, shaping technology solutions, negotiating commercial terms, and closing opportunities. Coordinates cross-functional pursuit teams, manages forecasts and CRM records, builds executive relationships, develops business cases, and uses AI-enabled sales tools to improve opportunity management. Requires strong expertise in enterprise technology sales, customer business drivers, and multi-stakeholder negotiations.

Owns expansion and modernization across complex enterprise accounts by developing account strategies, identifying opportunities, leading consultative discovery, shaping technology solutions and business cases, negotiating commercial terms, and closing sales. Coordinates cross-functional pursuit teams, manages executive relationships, forecasts pipeline, maintains CRM discipline, and uses AI-enabled tools to improve sales execution. Requires strong expertise in enterprise technology sales, business-case development, stakeholder management, and commercial negotiations.

Own Alkira’s global platform infrastructure, including Kubernetes clusters, CI/CD systems, shared databases and storage, service lifecycle, disaster recovery, Terraform modules, observability, and production tooling in Go or Python. Drive architectural decisions, cost reduction, reliability, security, and multi-team platform adoption while mentoring engineers and participating in on-call support.

Design and build shared backend services, APIs, distributed primitives, and developer tooling used by engineering teams. Own complex platform capabilities from architecture through production support, troubleshoot Linux-based environments, improve scalability and reliability, and participate in on-call rotations. Mentor engineers through code reviews and technical guidance while developing cloud-native microservices with Golang, gRPC, and Protobuf.

Embed with strategic customers to architect, build, and deploy Alkira-based cloud and hybrid network solutions. Lead technical evaluations, run workshops, develop automation (Terraform, APIs, scripting), troubleshoot, and drive adoption and product feedback across Sales, Engineering, and Product.

Partner with sales to demo Alkira's SaaS networking platform, lead POCs, design and troubleshoot large-scale enterprise and hybrid/multi-cloud networks, and translate customer requirements into product feedback and deployment best practices.