Jobs at Alkira, Inc.

The Senior Product Manager will drive strategy, market analysis, and execution for Alkira's cloud networking solutions, collaborating with engineering and sales teams, and ensuring customer adoption.

Build and automate multi-cloud network provisioning using Ansible, Go, and Python. Implement task engines, integrate VNFs, create CLI/tools, extend configuration models, debug production provisioning issues, and participate in on-call rotation. Work hybrid from San Jose twice weekly.

Develop and maintain Alkira's web and mobile UIs for the CSX platform using React/Redux. Build scalable, accessible component libraries, improve test coverage, work with REST APIs and Postgres, and participate in CI/CD. Collaborate in a hybrid team environment and deliver enterprise cloud networking features.

Embed with strategic enterprise customers to architect, build, and deploy Alkira-based cloud and hybrid network solutions. Lead technical evaluations, automation (Terraform/Ansible/Python), workshops, troubleshooting, and drive adoption while feeding customer-driven product feedback.

Resolve escalated, high-priority customer networking issues by performing root cause analysis, reproducing and reporting bugs, coordinating with engineering and QA, validating fixes, producing documentation/training, and providing on-call escalation support during off hours.

Drive pre-sales technical engagement for Alkira's SaaS networking platform: present demos, lead POCs, design and assist deployments, respond to RFPs, troubleshoot complex enterprise network issues, and feed customer-driven product requirements to Product Management.

Partner with sales to demo Alkira's SaaS networking platform, lead POCs, design and troubleshoot large-scale enterprise and hybrid/multi-cloud networks, and translate customer requirements into product feedback and deployment best practices.