Teams at Alkira, Inc.

Partner with sales to demo Alkira's SaaS networking platform, lead POCs, design and troubleshoot large-scale enterprise and hybrid/multi-cloud networks, and translate customer requirements into product feedback and deployment best practices.

Embed with strategic enterprise customers to architect, build, and deploy Alkira-based cloud and hybrid network solutions. Lead technical evaluations, automation (Terraform/Ansible/Python), workshops, troubleshooting, and drive adoption while feeding customer-driven product feedback.

Resolve escalated, high-priority customer networking issues by performing root cause analysis, reproducing and reporting bugs, coordinating with engineering and QA, validating fixes, producing documentation/training, and providing on-call escalation support during off hours.