Teams at Alorica

Provide inbound telecom customer support from a remote home office: answer calls, troubleshoot mobile and network issues, resolve billing and service inquiries, de-escalate situations, and identify sales opportunities while following quality and security standards.

Manage the global marketing MarTech stack, including automation, integrations, CRM and ABX platforms. Execute SEO and SEM strategies, oversee website content, manage marketing analytics and reporting, ensure data accuracy, and support campaign tracking and optimization. Collaborate with creative, marketing, IT, and internal teams while maintaining compliant data collection practices.

Develop and execute multichannel B2B demand-generation and account-based marketing campaigns across digital media, events, webinars, email, social, and content. Partner with sales, product, creative, and operations teams to create targeted messaging, accelerate deals, optimize campaign performance, measure ROI, support sales teams, and document best practices. Manage multiple marketing programs while aligning campaigns with pipeline and revenue goals.