Teams at Amadeus

Oversee Level 1 customer support, enhance service quality, ensure SLA compliance, manage team performance, drive process improvements, and collaborate with various departments.

Support Customer Success Managers and Director of Sales to manage contract renewals, generate and process contracts, maintain Salesforce accuracy, escalate terminations, assist with order management and customer requests, coordinate renewals, and analyze renewal activities to maximize revenue retention and promote product adoption.

Join Amadeus presales to design AI-driven travel solutions. Conduct customer discovery, build API/NDC-based architectures, leverage data and AI for demos, prototypes, and value-based storytelling while collaborating with Sales, Product, and Engineering.