Jobs at American Express Global Business Travel

Advise corporate VIP clients and arrange domestic and international business travel across air, rail, road, and accommodations. Research options, anticipate traveler needs, book complex itineraries using GDS platforms, follow travel policies and regulations, handle customer requests, protect traveler information, prevent fraudulent bookings, and collaborate with teammates through coaching and feedback.

Manage client meetings and events from post-contract planning through final billing. Coordinate timelines, contracts, site inspections, itineraries, suppliers, client communications, status meetings, VIP programs, budgets, forecasts, billing audits, and payment reconciliation. Support complex and international programs while maintaining accurate records, delivering strong customer service, managing multiple priorities, and improving processes.

Provide remote travel counseling and booking services to corporate clients. Advise on domestic and international air, road, rail, and accommodation options; research itineraries; anticipate traveler needs; sell additional services; follow travel policies and regulations; resolve customer issues; and support team coaching and service improvement. The role requires Sabre GDS expertise, travel industry knowledge, strong communication, attention to detail, and schedule flexibility, including weekends and afternoon shifts.

Own sales analytics and forecasting as the trusted source of truth for sales leadership. Build predictive and machine learning models to assess deal close likelihood and slippage, maintain Salesforce and Tableau dashboards, improve data governance, and translate complex business questions into actionable GTM recommendations. Partner with Sales, Marketing, and Finance on reporting standards, strategic planning, QBRs, and executive insights.

Arrange complex domestic and international business travel, including air, rail, road, accommodations, and group bookings. Use Sabre GDS expertise to advise clients, manage fares and ticketing, proactively recommend services, resolve issues, and deliver high-touch service through phone, chat, email, and back-office systems. Collaborate with team members while meeting customer satisfaction, service, and account-specific performance goals in a 24/7 operation.

Manage meeting and event registration, attendee communications, accommodations, transportation, VIP and speaker logistics, event websites, materials, reporting, financial reconciliations, vendors, shipping, and onsite operations. Partner with clients, hotels, suppliers, and internal teams to deliver successful events while supporting process improvements and exceptional attendee experiences.

Owns food and beverage strategy and delivery for corporate events, including menu planning, banquet event orders, venue and supplier negotiations, dietary requirements, budgeting, contract terms, onsite execution, and final reconciliation. Supports sourcing, proposals, contract handoffs, operational projects, and reusable hospitality standards across event programs. Requires strong client communication, event production knowledge, and independent prioritization across dedicated-account and portfolio responsibilities.

Lead pharmaceutical congress programs as the primary client liaison, coordinating meeting spaces, AV, catering, suppliers, contracts, registration, travel, itineraries, budgets, and on-site logistics. Manage timelines, status meetings, financial forecasting, records, and program debriefs while ensuring client objectives and event requirements are met. Support complex, international, confidential, and high-volume congresses, including VIP projects. Travel up to 40% may be required.

Lead venue sourcing sales for meetings and events across small to enterprise clients in North America. Hunt new business, manage and grow client portfolios, negotiate group hotel contracts, provide consultative site-selection services, maintain CRM and sourcing data, and deliver contract savings reporting.

Arrange and manage complex domestic and international business travel for VIP corporate clients, including air, rail, road, and accommodations. Research options, anticipate traveler needs, book services using GDS platforms, follow travel policies and regulatory requirements, protect traveler information, resolve issues, and provide professional telephone support. Collaborate with teammates through coaching, mentoring, and constructive feedback to improve service quality.

Lead and coach teams managing sourcing, planning, contracting, budgeting, and onsite execution for pharma client meetings. Drive financial performance, compliance (Sunshine Act), client relationships, process standardization, onboarding, and continuous improvement while supporting staffing, training, and special projects.

Manages Identity and Access Management and cybersecurity projects from scope definition through delivery. Coordinates internal teams, vendors, stakeholders, budgets, schedules, risks, resources, and project documentation. Ensures technical feasibility and on-time, on-budget completion while tracking performance and escalating issues. Develops project plans, process maps, spreadsheets, and diagrams, maintains stakeholder relationships, and supports organizational IAM strategy in an agile environment.

As a VIP Travel Consultant, you'll manage travel for corporate clients, arrange complex travel itineraries, ensure compliance with policies, and provide exceptional service while collaborating with the team.

Advise corporate clients on domestic and international business travel, researching options and arranging air, road, rail, and hotel bookings through Sabre. Ensure compliance with travel policies and regulations, provide proactive telephone service, resolve customer and supplier issues, protect traveler information, and collaborate with teammates through coaching and feedback.

Individual-contributor sales role generating new SME business for corporate travel management. Responsibilities include aggressive prospecting, consultative selling to C-level buyers, discovery with finance and procurement, crafting customized proposals and demos, managing pipeline and CRM, articulating ROI and P&L benefits, closing deals, and supporting implementation/first-year activation. Up to 50% travel within territory.

Provide remote corporate travel booking and advisory services using Sabre GDS for domestic and international air, rail, road, and accommodations. Ensure policy compliance, anticipate traveler needs to sell services, resolve customer issues, use positive phone techniques, and collaborate with teammates to coach and improve service levels across 24x7 shift coverage.

Provide remote corporate travel booking and advisory services for individuals and groups. Research travel options, book domestic and international air/road/rail/accommodations, ensure policy and regulatory compliance, use Sabre GDS, handle phone and email servicing, resolve customer issues, and collaborate with teammates to coach and improve service.

Provide remote corporate travel booking and advisory services using Sabre GDS for domestic and international travel. Research options, ensure policy and regulatory compliance, sell ancillary services, resolve customer issues, protect traveler information, and collaborate with teammates while working EST shifts.

Provide remote corporate travel booking and support for domestic and international clients. Advise on travel options, book air/ground/rail/accommodations using GDS (Sabre), ensure policy compliance, handle phone and email service, resolve issues, and collaborate with team members to improve service.

Provide remote corporate travel advisory and booking for domestic and international air, road, rail, and accommodations. Use Sabre GDS, ensure policy and regulatory compliance, anticipate traveler needs to upsell services, resolve customer issues, and collaborate to coach and improve team service levels. Work flexible shifts including evenings, overnights, and weekends.