Jobs at American Express Global Business Travel

Manage and grow a client portfolio (up to $900k annual air volume) through consultative selling, relationship management, pricing strategy, client business planning, and profitability optimization. Research market/competitors, develop client-focused solutions, lead sales efforts, and present business reviews to deepen relationships and expand revenue streams.

Serve as primary client liaison and lead for assigned pharmaceutical congresses, managing ancillary meeting spaces, AV, catering, contracts, site inspections, program timelines, and on-site execution. Use program management systems for end-to-end program delivery, maintain records and financial forecasting, coordinate registration/air/DMC/vendors, conduct status meetings and debriefs, and support continuous improvement. Travel up to 40%.

Lead venue sourcing sales for meetings and events across small to enterprise clients in North America. Hunt new business, manage and grow client portfolios, negotiate group hotel contracts, provide consultative site-selection services, maintain CRM and sourcing data, and deliver contract savings reporting.

Serve as Cvent subject-matter expert to configure, maintain, and optimize Cvent for multiple global clients. Provide strategic consulting, implement configuration changes, manage user roles/licenses, create training materials, support integrations, communicate with clients and internal teams, and drive process improvements while meeting SLAs and timelines.

Lead External Resource (Labor) category strategy, standardize processes and governance, drive cost savings and EBITDA improvement through sourcing, negotiations, and vendor optimization. Partner with cross-functional stakeholders, leverage eSourcing/VMS/ERP tools, manage vendor performance, conduct market analysis and benchmarking, embed sustainability and ethical sourcing, and mentor team members to build capability and deliver measurable value.

Provide remote corporate travel booking and advisory services using Sabre GDS for domestic and international air, rail, road, and accommodations. Ensure policy compliance, anticipate traveler needs to sell services, resolve customer issues, use positive phone techniques, and collaborate with teammates to coach and improve service levels across 24x7 shift coverage.

Provide remote corporate travel booking and advisory services, arranging domestic and international air, rail, road, and accommodation travel. Use Sabre GDS to research options, ensure policy and regulatory compliance, handle phone and email servicing, resolve customer issues, sell ancillary services, and collaborate with team members to coach and improve service levels. Must work weekends and varied shifts.

The Specialized Travel Consultant advises and arranges business travel for clients, providing high-quality service and creative travel solutions while meeting client needs and company policies.

Provide remote corporate travel booking and support for domestic and international clients. Advise on travel options, book air/ground/rail/accommodations using GDS (Sabre), ensure policy compliance, handle phone and email service, resolve issues, and collaborate with team members to improve service.

Provide remote corporate travel advisory and booking for domestic and international air, road, rail, and accommodations. Use Sabre GDS, ensure policy and regulatory compliance, anticipate traveler needs to upsell services, resolve customer issues, and collaborate to coach and improve team service levels. Work flexible shifts including evenings, overnights, and weekends.

Lead strategic account and business development for a travel vertical, serving as primary client liaison. Identify growth opportunities, craft tailored solutions, analyze market and client data, maintain cross-functional alignment, track vertical performance, and manage a Planning Manager to deliver T4M programs.

Serve as primary client liaison and lead for assigned pharmaceutical congresses. Manage timelines, contracts, suppliers, hotels, DMCs, air, IT/web requirements, creative materials, site inspections, itineraries, billing, recordkeeping, and program debriefs. Coordinate teams and third-party suppliers, evaluate program impact, support VIP logistics, and travel up to 40%.

Lead and coach teams managing sourcing, planning, contracting, budgeting, and onsite execution for pharma client meetings. Drive financial performance, compliance (Sunshine Act), client relationships, process standardization, onboarding, and continuous improvement while supporting staffing, training, and special projects.

Support end-to-end travel-related billing and reconciliation for US cost centers: manage ghost/BTA accounts, process supplier invoices, monitor corporate card declines, handle complex billing issues and claims, perform monthly financial reviews and calculations (rebates, penalties, bonuses), ensure vendor compliance, and provide Concur and cross-functional reporting support.

As a VIP Travel Consultant, manage travel arrangements for elite clients, ensuring compliance with travel policies, and providing excellent customer service while utilizing GDS.

As a Travel Consultant, you'll advise and arrange travel for corporate clients, utilize GDS systems, anticipate traveler needs, and ensure compliance with travel policies while providing outstanding service.

The Congress Planner manages pharmaceutical congress logistics, liaises with clients, coordinates meeting spaces, ensures program success through detailed planning, and provides on-site support.

As a VIP Travel Consultant, you'll manage travel for corporate clients, arrange complex travel itineraries, ensure compliance with policies, and provide exceptional service while collaborating with the team.

The Senior Consulting Manager will lead client engagements to optimize travel and expense programs, driving stakeholder engagement, problem-solving, and effective communication across diverse business areas.