Teams at American Express Global Business Travel

Leads a mid-market sales development team by coaching representatives in real time, modeling phone-first outbound selling, improving prospecting playbooks, analyzing performance data, and building a high-performing team culture. The manager partners cross-functionally with account executive leadership, recruits and retains talent, drives pipeline outcomes, and continuously improves messaging, conversion rates, ramp times, and representative performance.

Lead the enterprise data governance program, roadmap, operating model, policies, standards, governance bodies, and owner/steward accountability. Build data domains, taxonomies, contracts, lineage, metadata, and audit controls across complex multi-brand platforms. Partner with Technology, Legal, Privacy, Security, Risk, Compliance, and business leaders to ensure trustworthy data for analytics and AI. Manage governance leads and communicate strategy, risks, and recommendations to senior executives and auditors.

Drive new business growth for Amex GBT’s Experience Studio and Sports divisions in the US. Identify and convert prospects, sell event, sports, travel, logistics, creative, and production services, and build senior stakeholder relationships. Lead RFI and RFP responses, pricing, negotiations, proposals, presentations, and contracting while collaborating on cross-selling opportunities and representing the company in industry communities.