Jobs at American Express

Design, build, and operate production-grade agentic AI systems and LLM-powered features for financial workflows. Implement RAG pipelines, tool invocation, agent orchestration, vector storage, monitoring, and shared AI infrastructure while ensuring reliability, security, auditability, and regulatory compliance.

Lead research and prototype development for generative AI and emerging technologies. Design architectures, build prototypes and proofs-of-concept, evaluate external partners, and collaborate across teams to translate research into production-ready recommendations and solutions.

Design, build, scale, and operate large-scale Kubernetes platforms; lead Cluster API architecture and Terraform automation; develop production Golang services and operators; drive platform architecture decisions and mentor engineers.

The Director of Data Engineering - Agentic AI will lead the strategy and execution of agentic AI systems, guiding architectural standards and managing high-performing teams, while influencing investment strategy and ensuring cross-team integration for cohesive solutions.

Lead the development of agentic AI systems at Amex Tech, guiding engineering teams, establishing technical direction, and influencing cross-team initiatives to enhance AI capabilities and improve customer interactions.

The role involves conducting research and developing generative AI technologies, creating prototypes, collaborating with partners, and driving innovation at American Express.

The Senior Manager, Agentic Commerce will develop and execute the product roadmap, translating strategies into product requirements, collaborating across teams, and managing delivery timelines while staying informed on industry trends.

The Director will lead AWS Cloud services and platforms, focusing on optimizing infrastructure, managing teams, and driving cloud best practices for enhanced customer experience.

As an AI Engineer III, you'll develop agentic AI systems, build LLM-powered features, and operate AI systems in production while collaborating with cross-functional teams.

As Director of Product Management, you will lead the vision and strategy for a multi-cloud platform, drive cloud adoption, and collaborate with various teams to enhance product capabilities and customer experience.

The Staff Software Engineer leads design and modernization of payment systems, mentors engineers, drives architectural decisions, and ensures high-quality software delivery.

The role involves supporting the Token Solutions Strategy through analytics, research, and data presentation, with a focus on enhancing token product strategy and performance measurement.

Manage the development and delivery of Debit merchant acquiring capabilities, ensuring alignment and effective implementation of product roadmaps across business and technology teams.

Lead go-to-market initiatives to drive adoption of U.S. debit capabilities, build partner relationships, provide technical debit expertise, create sustainable processes and documentation, lead cross-functional workgroups, prioritize opportunities to improve cardmember experience, and present strategic recommendations to stakeholders across Amex.

The Vice President will lead engineering teams for the commercial data platform, drive strategic data initiatives, and collaborate across functions to enhance data reliability and governance.

The Manager of International Account Development will drive growth and retention of global commercial card clients by developing relationships, managing contracts, and collaborating with cross-functional teams to meet customer needs and enhance satisfaction.

The Vice President of Customer Acquisition Technology will lead the technology strategy for customer acquisition platforms, modernizing them using cloud-native architectures and AI, while partnering with various stakeholders to enhance technological capabilities and operational efficiency.

Manage strategic relationships with large global clients, drive growth in payment solutions, and lead complex negotiations and account strategies.

The role involves providing strategic consultation and developing tailored client solutions in corporate payments, driving client acquisition and retention through collaboration across various teams.