Teams at American Express

Design, build, and operate production-grade agentic AI systems and LLM-powered features for financial workflows. Implement RAG pipelines, tool invocation, agent orchestration, vector storage, monitoring, and shared AI infrastructure while ensuring reliability, security, auditability, and regulatory compliance.

Lead the development of agentic AI systems at Amex Tech, guiding engineering teams, establishing technical direction, and influencing cross-team initiatives to enhance AI capabilities and improve customer interactions.

Lead research and prototype development for generative AI and emerging technologies. Design architectures, build prototypes and proofs-of-concept, evaluate external partners, and collaborate across teams to translate research into production-ready recommendations and solutions.