Anthropic Benefits Overview

Design, build, and maintain Salesforce infrastructure for partnerships, including deal registration, partner attribution, co-sell, portals, and marketplace operations. Develop Apex, Lightning Web Components, Flow automation, and integrations with cloud marketplaces and partner platforms. Collaborate with Revenue Operations, Finance, Partnerships, DevOps, and engineering teams on data models, releases, testing, controls, documentation, and scalable solutions. Use AI-assisted development tools throughout coding and review workflows.

Leads and develops a team of Customer Success Managers serving commercial accounts. Builds scalable success strategies, processes, playbooks, and adoption motions to drive consumption, expansion, retention, and customer value. Coaches team members, manages escalations and strategic engagements, oversees portfolio forecasting, partners cross-functionally, and contributes to hiring, training, customer advocacy, and responsible AI adoption.

Build safety and oversight infrastructure for AI systems, including behavioral monitoring, automated enforcement, internal dashboards, multi-cloud deployments, sandboxed agent runtimes, network and data access controls, audit logging, and observability. Manage platform capacity, costs, and service-level objectives while collaborating with researchers, engineers, security, privacy, and legal teams to deploy trusted detection and mitigation systems.