Jobs at Arize AI

Own Arize’s product documentation and build automation to keep content accurate, detect code-documentation drift, test examples, and draft updates. Create tutorials, cookbooks, onboarding materials, and open-source demonstrations for developers and coding agents. Coordinate documentation with partners, frameworks, and course authors; gather community feedback; support marketing content; engage developers at events and online; and prototype product features with the Product team.

Create and distribute technical education about AI observability and evaluation through blogs, tutorials, videos, webinars, courses, conference talks, and workshops. Build demo applications and AI-assisted content production pipelines, adapt research across channels, engage developer communities, and provide product feedback. The role requires strong engineering, writing, speaking, teaching, and presentation skills, plus regular conference travel and occasional evening or weekend events.

As an AI Solutions Manager, you'll nurture AI/ML customer relationships, drive product adoption, and ensure client success through tailored solutions and account management.

The Account Executive will develop relationships with AI/ML stakeholders, manage sales cycles, and drive account growth, focusing on new customer acquisition and support.

Partner with SMB and Mid-Market AI/ML teams to drive adoption, run onboarding workshops, demo product capabilities, identify expansion opportunities, own renewals and upsells, and coordinate with Solutions and Application Engineering to deliver technical implementations and business value.

Partner with enterprise AI teams to design, implement, and scale production-grade generative AI observability and evaluation programs. Lead technical discussions, build custom integrations and tooling, manage multiple client engagements from scoping to delivery, and drive best practices across cross-functional teams to influence product and expand customer impact.

Deploy and support distributed SaaS and on-premise infrastructure, gather customer requirements, adapt deployment manifests, monitor platform health, troubleshoot issues, package releases, and automate release pipelines across Kubernetes and AWS, GCP, and Azure environments.

Own renewals and expansion for an SMB customer portfolio, managing high-volume transactional sales cycles. Responsibilities include forecasting, negotiating, closing renewals, identifying usage-driven upsell and cross-sell opportunities, monitoring consumption data, preventing churn, engaging decision-makers, and partnering with Customer Success, Solutions Engineering, Product, and Support. The role requires selling a technical AI product to engineering and data science buyers while communicating customer patterns internally.

Own the end-to-end user experience for a technical B2B SaaS product. Responsibilities include researching user friction, observing sessions in FullStory, prototyping flows in Figma or code, refining interaction patterns, implementing design improvements, building reusable design systems, partnering with engineers, and conducting usability tests. The role emphasizes UX refinement, edge cases, loading and empty states, smooth transitions, and incorporating user feedback.

Own expansion and renewal sales within an enterprise customer base. Identify growth opportunities via usage analysis, build executive relationships, execute account strategies with internal teams, forecast and maintain Salesforce hygiene, and travel as needed to drive upsell and long-term expansion.

The role involves developing scalable backend systems in Go and other languages, building high-volume analytics, and designing APIs for ML workflows.

As a Senior AI Product Engineer, you will build scalable services and front-end applications, design APIs, and enhance AI product offerings, focusing on improving user experience and collaboration with engineering teams.

Design and prototype user experiences for AI tools, creating interactive visualizations and reusable components that enhance both human and AI interactions in the workspace.

As a Technical Product Manager at Arize, you will strategize and develop the product roadmap, engage customers for feedback, collaborate with cross-functional teams, and integrate market insights into product requirements.

The AI Sales Engineer will build relationships with customers, lead product demonstrations, handle objections, and act as a domain expert in ML. Responsibilities include collaborating with sales and technical teams to create value propositions and developing educational materials about ML and MLOps.