Jobs at Ashby

Lead Ashby’s Platform & Infrastructure organization, setting its long-term vision and roadmap, improving performance, reliability, monitoring, and incident management. Build and scale the team, hire managers and engineers, collaborate closely with Product Engineering, manage critical infrastructure vendors, and potentially establish a Developer Experience team. The role requires continued technical engagement, strong cross-functional communication, and experience leading engineering organizations through high-growth periods.

Lead Ashby’s North American Enterprise sales segment, owning revenue outcomes, complex competitive deals, and go-to-market execution. Build and scale a high-performing Enterprise Account Executive team, hire and coach sellers, and support deals ranging from tactical to strategic SaaS opportunities. Foster alignment across Product, Marketing, Solutions Engineering, and Professional Services while developing sales methodology and enterprise customer acquisition. The role requires hands-on deal leadership, strong product expertise, and experience selling complex multi-product platforms.

Manage and grow Ashby’s data analytics team while remaining hands-on with analytical work. The role includes hiring and coaching analysts, improving data practices, prioritizing requests, developing specialization, maintaining analytical quality, and guiding responsible AI adoption. The manager will work across raw and modeled data, dbt models, metric definitions, dashboards, and internal data products, partnering closely with business teams in a remote, high-growth B2B SaaS environment.

Senior product-focused software engineer who owns large product areas end-to-end: research, write specs and wireframes, design abstractions, implement full-stack features, collaborate with PM/design/infra, and ship high-quality, scalable user-facing functionality.

Sell Ashby's talent acquisition platform to mid-market customers in Pacific/Central time zones. Manage full sales cycle with emphasis on new logo acquisition, pipeline generation, demos, closing >$50k ACV deals, account expansion, CRM discipline, and self-sourcing at least 30% of pipeline.

Design and implement production-quality UI and components by combining visual design and frontend engineering. Improve and extend the in-house design system, ship end-to-end features, iterate quickly with user feedback, and collaborate closely with product and engineering teams to solve large-scale UX problems for Ashbys customer base.

Own and ship end-to-end product features across the stack. Research, write specs, design wireframes, build implementations, collaborate with PMs and designers, and create reusable building blocks and abstractions.

Manage and grow multiple engineering teams (3–5 direct reports, hire 3–5 more), coach engineers to own large, loosely defined projects, provide feedback on specs, occasionally code/debug in the codebase, and lead department-wide initiatives to improve engineering practices (reviews, interviews, demo data, developer experience).

Own full enterprise sales cycle for 1,000+ employee accounts, focusing on new logo acquisition via inbound/outbound, self-sourcing pipeline, closing $100K+ ARR deals, building executive consensus, and supporting upsell/expansion.

Lead product design across a large desktop SaaS surface: own ambiguous projects end-to-end, set design standards, consult with PMs/engineers, build the design system, produce Figma artifacts and spec docs, and drive usability improvements through heuristics and customer input.

Lead end-to-end product design for Ashby92s desktop SaaS: own features, consult with engineers and PMs, craft interactions and visuals, write design specs, and build/maintain the design system using heuristics and occasional user research.

Build and maintain Ashbys platform and SRE systems: scale infrastructure, improve developer experience, implement SLOs/SLIs, add reliability guardrails, enable canary/gradual rollouts, support event-driven architecture and data warehousing, and debug production issues. Ship code, own projects end-to-end, and collaborate asynchronously with product and engineering teams.

Own the implementation, administration, and continuous improvement of Ashby’s Support systems. Responsibilities include configuring ticketing workflows, automations, routing, SLAs, escalations, reporting, integrations, and data migrations; evaluating vendors; documenting system architecture; and leading change management, training, and adoption. The role partners with IT, RevOps, Engineering, Workforce Management, QA, Training, and Support Leadership to ensure scalable support operations.

Own go-to-market planning and execution for product and feature releases across multiple product lines. Develop messaging, value propositions, demos, videos, blog posts, one-pagers, launch documentation, enablement materials, and customer newsletters. Partner with Product, Engineering, Sales, Solutions Engineering, Customer Success, Support, and RevOps to translate technical features into clear customer value, coordinate launches, and maintain release velocity through scalable systems and automation.

Own product strategy, roadmap, customer research, prioritization, and execution for Ashby’s outbound sourcing, product platform, or AI platform. Partner closely with engineering, customers, and go-to-market teams to deliver high-quality, reusable product capabilities. Drive product vision across a six- to 18-month horizon, manage tradeoffs and technical risks, and improve customer experience through deep research and sound judgment.

Own product strategy, roadmap, customer research, prioritization, and execution for Ashby’s outbound sourcing, product platform, or AI platform. Partner closely with engineering and go-to-market teams to deliver high-quality, reusable product capabilities. The role requires strong product judgment, technical thinking, written communication, business sense, and sustained ownership of impactful customer outcomes.

Own the enterprise product marketing narrative, messaging, content, sales enablement, and go-to-market materials. Research enterprise buying committees, develop segment-specific positioning, support ABM campaigns, create case studies and sales assets, produce ROI and TCO content, and train sales teams. Partner closely with Sales, Solutions Engineering, Customer Success, Marketing, Analyst Relations, and other cross-functional teams to align messaging and support complex enterprise deals.

Manage a book of ~20 strategic enterprise customers to drive product adoption, retention, and customer health. Become a product and domain expert, tailor configurations and training, multi-thread across stakeholders, and partner with Sales, Product, Marketing, and Ops to scale playbooks and outcomes.

Drive strategy and operations for the Customer Success organization by improving workflows, onboarding, lifecycle management, reporting, customer health metrics, capacity planning, and renewal processes. Partner with Finance, Sales, Product, RevOps, and Enablement to implement scalable systems, define KPIs, provide data-driven recommendations, and lead adoption of new processes across a fast-growing SaaS business.

Lead Ashby’s Knowledge Management function by setting strategy, governance, quality standards, and success metrics. Manage and develop Knowledge Managers, expand into digital support and localization, and partner cross-functionally with Support, Product, Engineering, Marketing, and Enablement. Co-own the AI Assistant’s structured and generative self-service experiences, establish localization processes, and use analytics, customer feedback, and support trends to prioritize content and improve customer outcomes.