Jobs at ASM Global

Processes end-to-end payroll, validates employee pay and deductions, transmits payroll using ADP EV5, reconciles timesheets and tips, prepares labor reports, processes garnishments, maintains audit documentation, and responds to payroll inquiries. The role requires confidentiality, compliance with payroll procedures and union contracts, accurate timekeeping, and flexible onsite work including weekends and holidays.

Checks guest tickets, directs attendees to seats and facility services, answers event-related questions, handles complaints, enforces venue policies, and keeps aisles and concourses clear. The role requires friendly customer service, communication skills, flexibility to work nights, weekends, holidays, and outdoor conditions, plus the ability to stand for extended periods.

Support day-to-day HR administration and full employee lifecycle: high-volume recruitment, onboarding, training, performance management, employee relations, compliance, leaves and workers' comp, event HR support, and HR policy communication. Partner with HR Director to drive engagement and operational HR initiatives.

The Exhibitor Sales and Marketing Manager markets and manages food services for exhibitors, ensuring quality catering. Responsibilities include client outreach, sales order management, and marketing material design.

Provide technical support for point-of-sale systems, conduct venue inspections, replace defective hardware, and maintain system operational knowledge.

The Premium Supervisor manages stand workers in the VIP area, overseeing set-up, closing procedures, inventory, and compliance with service standards, alcohol policies, and health guidelines.

Responsible for selling tickets, assisting guests, resolving issues, and providing information at the box office during events. Requires good organizational skills and the ability to work flexible hours.

Manage booking calendar and event documentation, support artist/tour relations, assist marketing campaigns and email outreach, track show analytics, coordinate media/photo passes and on-site personnel, and support annual event planning and venue promotion for large-scale live events.

Leads revenue-focused marketing strategy across a portfolio of stadium venues, covering ticket sales, premium seating, events, hospitality, merchandise, communications, creative direction, and partner integration. Establishes KPIs, budgets, playbooks, technology initiatives, and performance standards while mentoring venue marketing leaders. Directs promoter relationships and tour-wide activations, supports talent development, and serves as a senior escalation point for clients and cross-functional stakeholders.

Leads organizational change management for a finance transformation program, driving ADKAR adoption, impact assessments, readiness gates, communications, training, champion networks, adoption metrics, and post-go-live reinforcement across corporate and venue operations. Requires enterprise technology and ERP change experience, finance process fluency, multi-site adoption expertise, and executive stakeholder management. The role is remote-based but requires significant travel to venues.

Leads the strategy, administration, modernization, and future evolution of Legends’ Salesforce CRM and broader data ecosystem. Owns CRM roadmap, integrations, data pipelines, APIs, AI-enabled automation, reporting, data quality, user adoption, training, and executive stakeholder engagement. Partners with technology and data teams to transition from manual CRM data entry toward automated, embedded insights while managing vendors and supporting Salesforce operations.

Partners with live music venue operations and hospitality leaders to deliver business intelligence, dashboards, reporting, pricing strategies, guest insights, and cost-management analysis. Supports monthly and post-event reviews, data integrity, innovation, and operational excellence initiatives. Builds relationships with clients and stakeholders, experiments with process improvements, and serves as a subject-matter expert for live music programming.

Leads strategic finance and FP&A for the Venue Management business, advising senior leadership on strategy, investments, venue economics, and growth. Owns budgeting, forecasting, long-range planning, management reporting, variance analysis, KPI frameworks, and performance improvement initiatives. Partners with Controllership, Analytics, HR, and IT to align financial and operational data, support ERP initiatives, ensure audit-ready results, and identify cost savings and margin opportunities.

Lead day-to-day operations and optimization of partner ecommerce websites to maximize revenue and conversion. Manage content, merchandising, analytics-driven trading, partner relationships, testing, and collaborate with design, development, and performance marketing teams. Responsible for site UX, KPI reporting, and ensuring brand integrity across partner channels.

Lead development and execution of go-to-market partnership strategies for NFL and U.S. pro sports clients. Drive research, sales materials, pitch meetings, and integrated partnership platforms to secure multi-year corporate partnerships. Collaborate with sales, analytics, marketing, and senior leaders to deliver data-driven proposals and measurable value propositions.