Jobs at Astreya

The Feedback Moderator II monitors tester feedback, provides technical support, reports bugs, investigates issues, and creates documentation on processes.

The Project Coordinator II manages project plans from inception to delivery, facilitating communication, documenting actions, and assisting in issue resolution while coordinating with regional teams and stakeholders.

The Project Coordinator V oversees complex IT projects, coordinating cross-functional teams, scheduling, reporting, and managing milestones from initiation to delivery.

Deploys, configures, and supports large-scale production and corporate networks and server infrastructure across data centers and POPs. Specifies and qualifies optical components, develops test procedures and performance models, creates rack/floor plans and vendor SOWs, manages assets and RMAs, troubleshoots network and circuit issues, documents and automates processes, and coordinates with internal teams and vendors to ensure successful network turn-up and customer satisfaction.

The Project Coordinator II is responsible for planning and coordinating internal projects, managing schedules, communicating updates, and identifying process improvements.

Monitor alerts across data centers, cloud, and facilities; triage and respond to incidents within SLA timelines; act as incident commander during active events; create and maintain tickets, runbooks, and PIRs; coordinate global handovers and collaborate with engineers, vendors, and security teams to resolve and document incidents.

Monitor alerts across data centers, cloud, and external services; triage and respond to incidents within SLA timelines; act as Incident Commander during active events; coordinate with engineers, vendors, and global teams; create and manage tickets, incident reports, SOPs, and post-incident reviews; support process improvements and regional handovers in a 24/7 operations model.

Operate a 24/7 operations center to monitor IT, cloud, and facility/environmental alerts; triage and contain incidents across OCI/AWS/Azure/GCP; serve as Incident Commander during active incidents; create and manage tickets, SOPs, runbooks, and post-incident reports; coordinate global shift handovers and collaborate with data center, network, and security teams while meeting strict SLA timelines.

Plan, coordinate, and deliver lab and data center/network projects from initiation through closure. Manage BOMs, inventory, assets, tickets, vendor relationships, milestones, risk, documentation, KPIs, and cross-functional stakeholder communications to ensure on-time deployment and continuous process improvements.

Lead deployment and configuration of Astreya's Intelligence Suite (AI OpsHub, Lynx, Pictor) in complex client environments. Negotiate system access, assess data sources, design connector and RAG knowledge base architectures, configure personas and SmartQueue routing, perform data quality scoring, maintain integration registers, produce configuration blueprints, oversee connector onboarding, and train/mentor ST-2 AI/BI resources while enforcing AI governance.

The Project & Program Management IV role involves planning and coordinating IT projects, managing resources, tracking multiple complex projects, and ensuring timely delivery within budget constraints.

The Network Deployment Engineer II designs and supports optical systems and large-scale networks, collaborates with teams, and manages network deployments.

The Automation Specialist will design and implement automation solutions using AWS and AI-driven platforms like Amazon Bedrock to improve efficiency across enterprise workflows.

Build, validate, and operate enterprise data connector integrations and ETL pipelines (T1-T3). Maintain data quality frameworks, handle schema/API changes, produce mapping documentation, support MCP endpoint integrations for AI agents, and own production pipeline reliability and onboarding of incoming engineers throughout the engagement.

Lead NPI-to-RMA readiness for GPU/DGX product families: define intake, entitlement, repair, replacement, depot readiness, BOM/FRU qualification, coordinate CMs/SIs, and feed AI OpsHub knowledge base for launch and post-Day-90 operations.

Lead end-to-end RMA lifecycle discovery, map current and internal workflows, collaborate with APAC teams for knowledge transfer, design future-state operating model, identify automation opportunities, validate spares planning, define staffing and escalation models, and transition to operational process ownership post Day 90.

Lead technical requirements and delivery for data pipeline and AI integrations: author BRDs/FSDs, define connector/API specs and MCP access, manage UAT/BAT and post-delivery incremental releases, maintain integrated project plans, risk/register/change logs, and ensure stakeholder alignment and release sign-off.

Drive end-to-end system development for electronic systems, focusing on hardware design, system integration, debugging, and collaborating with teams. Lead chipset bring-up and optimize design for manufacturing.

As a Network Engineer I, you will troubleshoot and maintain network infrastructure, resolve issues, and manage equipment inventory. You'll work independently and support engineering teams with deployment and incident response.

Monitor and triage infrastructure, cloud, and physical-security alerts; lead incident lifecycle management and RCA; coordinate responders, maintain ticketing records, and follow SOPs, runbooks, and playbooks in a 24/7 on-site operations center.