Teams at Atlas Technica

Provides remote and onsite IT support across client environments, managing tickets, troubleshooting Windows and workplace technology, administering Microsoft 365, Active Directory, endpoint management, networking, virtualization, and security tools. The role documents solutions, follows change-control and security standards, escalates complex issues, communicates with users and technical teams, and supports onsite infrastructure projects throughout the San Francisco Bay Area.

Leads client-facing technology and infrastructure projects from handoff through closeout. Responsibilities include planning, scheduling, milestone and dependency management, stakeholder coordination, status reporting, risk and scope management, resource tracking, client communication, approvals, documentation, and project delivery improvements. The role manages multiple concurrent engagements across technical teams while maintaining alignment with scope, budgeted hours, timelines, and client expectations.

Leads technical onboarding and infrastructure, cloud, networking, cybersecurity, and technology transformation projects for clients. Assesses environments, designs and implements secure solutions, develops technical plans, manages risks, troubleshoots complex issues, and communicates with stakeholders. The role also provides technical escalation support, mentors engineers, improves implementation efficiency through automation and documentation, and delivers client-facing guidance across project lifecycles.