Teams at Availity, LLC

Provide senior-level ownership for AWS cloud platform operations, automation, and reliability. Support infrastructure provisioning, EKS/Kubernetes operations, EC2/AMI lifecycle, observability, incident response, patching, cost optimization, CI/CD automation, documentation, runbooks, and mentoring. Participate in on-call rotation, incident handling, and cross-team collaboration to ensure secure, scalable cloud operations.

Technical Account Manager serving strategic healthcare payer partners as a liaison between customers and technical teams. Responsibilities include account management, escalations, implementations, cross-functional coordination, SLA monitoring, issue resolution, account planning, retention, upselling, competitive analysis, and executive communication. The role requires healthcare or technology account management experience, knowledge of payer operations and HIPAA, technical systems integration familiarity, and some travel.

Manage moderate to complex healthcare EDI implementations, including planning, requirements, timelines, testing, issue resolution, documentation, and stakeholder coordination. Partner with payers, vendors, providers, internal technology teams, and customers to exchange HIPAA transactions through EDI, APIs, B2B, and web channels. Track projects in JIRA, Confluence, and Salesforce, support operational issues, maintain payer routing, and mentor junior analysts.