Jobs at The Baldwin Group

Serves as the embedded Scrum Master for Platform Architecture and Infrastructure teams. Protects team capacity, facilitates prioritization, maps cross-team dependencies, coaches Agile ceremonies, improves roadmap and impact visibility, and ensures delivery practices align with governance requirements. The role also reports on team health and strategic-plan execution, with future opportunities to mentor other Scrum Masters and expand Agile coaching across the organization.

Leads the commercial habitational underwriting function, including strategy, risk appetite, pricing, portfolio growth, profitability, and loss-ratio performance. Manages and develops underwriting staff, underwrites complex accounts, builds broker and reinsurance relationships, ensures policy and treaty compliance, and partners with leadership on business planning, budgeting, and product strategy. The role requires substantial E&S underwriting expertise, habitational experience, and frequent travel to industry partners and team meetings.

Manages commercial insurance client accounts, maintains accurate files and documentation, reviews policies and coverage, processes renewals and certificates, monitors claims, supports invoicing and premium allocation, and advises clients on risk-transfer solutions. Builds relationships with clients and insurance carriers, assists with new-business referrals, coordinates account servicing, and identifies process improvements. Requires a state insurance license or the ability to obtain one within 90 days and at least three years of commercial account management experience.

Manages complex employee benefits client portfolios, leading renewals, compliance, plan analysis, strategic recommendations, quarterly business reviews, communications, and issue resolution. Builds long-term client relationships, coordinates internal and third-party teams, oversees deliverables, resolves escalated billing and coverage issues, mentors colleagues, and drives process improvements. Requires advanced employee benefits expertise, strategic consulting ability, executive presentation skills, and strong account management experience.

Designs and maintains enterprise data architecture, including data lakes, warehouses, integrations, migrations, orchestration, and data management protocols. Partners with architects, DBAs, BI teams, product leaders, and business stakeholders to support analytics and data science. Requires deep experience with cloud data environments, Azure SQL, Microsoft Fabric, Spark, Hadoop, PySpark, SparkSQL, security protocols, and enterprise data integrations.

Manage insurance product development, enhancements, market expansion, and regulatory compliance for MSI’s Multifamily segment. Analyze product performance, profitability, competitors, pricing, coverage, filings, and market trends. Build product roadmaps, lead cross-functional initiatives, collaborate with distribution, actuarial, claims, technology, compliance, and data teams, and provide strategic recommendations to executives. The role includes using statistical analysis, Excel, and SQL to improve growth and financial results.

Manages marketing and client service processes for a senior living insurance book of business. Leads service teams, supports renewals and prospect presentations, analyzes financial and claims data, prepares submissions and client materials, evaluates quotes, oversees sold-business implementation, reviews policy documents, and supervises workflow support staff.

Leads national wholesale and open-market placement strategy for commercial property and casualty insurance. Manages placement leaders and brokers, develops insurer relationships, negotiates terms and agreements, handles complex placements, and supports sales, renewals, and market strategy. Monitors market conditions, improves placement processes and technology adoption, collaborates on analytics and program structuring, supports acquisitions, and maintains accurate placement records and escalation follow-up.

Provides enterprise-level risk engineering leadership and consulting for complex property, operational, casualty, and business interruption exposures. Advises executives, clients, carriers, and underwriting partners on loss prevention, resilience, risk quality, and insurance outcomes. Leads complex technical assessments, develops mitigation strategies, supports market negotiations, publishes thought leadership, mentors risk professionals, and serves as a recognized authority on specialized risks and emerging hazards.

Manages commercial insurance client accounts, maintaining files, policies, renewals, claims information, invoices, certificates, and client communications. Advises clients on coverage and exposures, coordinates with insurers and internal teams, supports policy marketing and negotiations, and develops client relationships and referrals. The role requires commercial account management experience, insurance licensing, strong communication skills, proficiency with Microsoft Office, and travel as needed.

Handles complex first-party property insurance claims by analyzing coverage, investigating liability, setting reserves, evaluating settlements, coordinating experts and counsel, identifying fraud and subrogation opportunities, monitoring vendors and TPAs, maintaining claim files, and communicating with policyholders, agents, carriers, and other stakeholders. The role also requires claims audits, litigation support, customer service, and maintaining a state adjuster’s license.

Manages relationships with home builders, lenders, title companies, and mortgage-affiliated clients across an assigned territory. Serves as the primary account contact, provides client training, promotes insurance services, resolves issues, maintains accurate records, distributes marketing materials, and ensures regulatory compliance. The role requires knowledge of property and casualty insurance, strong communication and presentation skills, client visits, and frequent travel exceeding 50% of working time.

Leads national Commercial Risk operations by developing standards, streamlining workflows, ensuring regulatory and audit compliance, optimizing agency management systems, establishing KPI dashboards, and guiding regional teams through process improvements, change initiatives, and organizational integrations.

Sells personal lines insurance by managing leads, identifying cross-sell and upsell opportunities, presenting tailored coverage solutions, closing new business, and building long-term client relationships. The role requires pipeline management, high-volume communication, accurate documentation, adherence to carrier underwriting guidelines, and achievement of monthly production goals. Candidates must hold an active Property and Casualty license and have at least two years of personal lines insurance experience.

Sells new insurance accounts, renews existing accounts, develops prospects, presents coverage proposals, finalizes policy sales, and maintains client and insurance partner relationships. The role requires meeting monthly business goals, networking within the community, maintaining insurance industry and underwriting knowledge, ensuring accurate documentation, and supporting process improvements. State insurance licenses are required or must be obtained within 90 days. Travel is required.

Leads nationwide operational excellence for Employee Benefits operations by developing standards, streamlining workflows, ensuring regulatory and audit compliance, optimizing agency management systems, establishing KPIs, and driving continuous improvement. Partners with regional leaders, technology teams, client service groups, and senior management to implement cross-functional initiatives, provide operational expertise, and manage integrations during mergers, acquisitions, or restructuring.

Directs employee benefits compliance for the West region, with emphasis on California health and welfare requirements. Provides legal and regulatory guidance, interprets legislative developments, creates client deliverables, supports sales and client education, manages large-scale compliance projects, and mentors junior team members. Advises clients and colleagues on federal, state, and local mandates while translating complex legal requirements into practical guidance.

Provides day-to-day client service for private risk management accounts, answering coverage questions, supporting new business issuance, remarketing accounts, reviewing inspection reports, and addressing risk and claims-related matters. The role requires insurance licensing, personal insurance experience, knowledge of carrier guidelines and systems, strong communication, accuracy, multitasking, and collaboration in a fast-paced environment.

Participate in a 10-week remote rotational internship supporting MSI and LeaseTrack operations. Review and improve training programs, process documentation, workflows, and operational reports. Assist with status reporting, project coordination, technology implementations, and process-improvement initiatives while gaining exposure to insurance operations and cross-functional collaboration.

Lead and manage the Risk Management AE team while maintaining a book of large, complex commercial insurance accounts. Coordinate brokerage, risk control, claims, and renewals; analyze claims and financial data; prepare and present renewal submissions and client presentations; identify expansion opportunities; oversee implementation and documentation accuracy; supervise support staff and manage team goals and training.