Jobs at Benchling

Serve as a strategic technical advisor to biotech enterprise customers: assess IT landscapes, design and lead Benchling-based implementations, drive digital transformation, coordinate cross-functional teams, support sales and product discussions, and establish data architecture and best practices to ensure global adoption and long-term success.

Lead global deal strategy and order management, advise enterprise sales on complex deal structuring and pricing, scale a deal desk and quote-to-cash operations, operationalize pricing/packaging changes, drive CPQ and automation improvements, and maintain controls that balance speed and governance.

Build and maintain release engineering tooling to streamline development, testing, packaging, and production releases. Improve developer experience via feedback-driven iterations, collaborate with cross-functional teams, scale tooling and processes, and contribute to engineering best practices and hiring.

Lead go-to-market strategy, positioning, launches, pricing, and enablement for Benchling's enterprise AI-enabled biotech platform. Partner with Product, Sales, and Customer teams to drive adoption, expansion, and revenue while translating technical product capabilities into clear customer value.

As a Software Engineer, you'll build AI-driven product experiences for scientists, optimize user onboarding, and analyze data to drive growth and retention.

As a Software Engineer, you will design and build critical systems for enterprise customers, ensuring regulatory compliance and enhancing product capabilities. Your role involves technical leadership, architectural work, and mentoring team members, with a focus on scalable and reliable software solutions.

Lead product for Recipes, Assays, and Workflows used by biopharma process development teams. Define roadmap, work with customers and GTM, guide design and engineering, validate ideas, and use tools like SQL and AI to prototype and inform decisions.

Senior IC responsible for architecture and delivery of the Lab Notebook and Enterprise Lifecycle systems. Lead multi-quarter initiatives, design scalable backend APIs and frontend features, ensure audit/compliance readiness for regulated customers, mentor engineers, influence cross-division engineering direction, and explore AI/LLM opportunities to improve data capture and compliance workflows.

Full-cycle technical recruiter for a 6-month contract partnering with engineering and product teams to source, screen, assess, and close software engineering/product candidates. Own sourcing strategy, candidate experience, metrics, and offer negotiations while working hybrid in the San Francisco office four days per week.

Manage high-volume, complex scheduling for recruiters and hiring teams; own candidate communication and onsite coordination; maintain job postings and candidate activity in Ashby; support special projects and improve candidate experience.

Own the roadmap and execution for Benchling's scientific AI model platform. Define UI and API experiences for fast, reliable, cost-effective inference and high-throughput runs. Work directly with customers to ideate use cases, gather feedback, and grow adoption. Partner cross-functionally with engineering, legal, strategy, and GTM to shape AI product and go-to-market practices as the field evolves.

Serve as primary Technical Account Manager post-go-live for enterprise life-science customers, driving adoption, managing Optimization Services Success Packages, delivering sprint-based accelerators, owning account escalation, project plans, and stakeholder relationships across scientists, R&D leaders, and IT.

Lead solution and value assessments for enterprise biotech customers, aligning Benchling capabilities to customer business priorities. Create executive deliverables, quantify strategic and financial impact, develop reusable value assets, coordinate cross-functional teams, and provide industry thought leadership and product feedback. Travel ~25-30% and support sales-driven customer decisions.

Senior software engineer responsible for architecting and delivering full-stack solutions for scientific workflows (studies, workflows, procedures) used in regulated GLP/GMP environments. Lead multi-quarter initiatives, influence engineering direction, mentor engineers, partner with product and design, and explore AI/LLM opportunities to accelerate lab operations. Own end-to-end delivery and help scale hiring, tooling, and processes.

Lead product management for Schemas, owning the data-modeling platform primitives (computed fields, fieldsets, constraints, versioning). Engage customers and internal teams, set long-term vision, ship incremental and stable features, and enable scientists, admins, and developers to produce AI-ready structured data.

Contract marketing data analyst to clean and rebuild marketing data models, integrate ad/analytics and conversation data into Snowflake, ship dashboards, implement quality monitoring, align GTM models, and produce a data dictionary for team and LLM consumption.

The Software Engineer will design, develop, and deliver systems for regulatory compliance, collaborating with cross-functional teams and improving workflows using AI. Responsibilities include project ownership from planning to deployment, coding best practices, and onboarding junior engineers.

The Global Program Manager oversees post-sale activities for Enterprise customers, ensuring they achieve rapid time to value through effective implementation and support while managing relationships and driving customer success in the Life Sciences sector.

The role involves building and scaling a scientific model platform at Benchling, integrating various AI models, and collaborating with users to optimize usage in biotech R&D.

The Product Support Analyst supports customers and teams using Benchling, leading complex issue resolutions, coordinating with various stakeholders, and driving product knowledge improvements.