Jobs at Benchling

Own the roadmap and execution for Benchling's scientific AI model platform. Define UI and API experiences for fast, reliable, cost-effective inference and high-throughput runs. Work directly with customers to ideate use cases, gather feedback, and grow adoption. Partner cross-functionally with engineering, legal, strategy, and GTM to shape AI product and go-to-market practices as the field evolves.

Serve as primary Technical Account Manager post-go-live for enterprise life-science customers, driving adoption, managing Optimization Services Success Packages, delivering sprint-based accelerators, owning account escalation, project plans, and stakeholder relationships across scientists, R&D leaders, and IT.

Lead solution and value assessments for enterprise biotech customers, aligning Benchling capabilities to customer business priorities. Create executive deliverables, quantify strategic and financial impact, develop reusable value assets, coordinate cross-functional teams, and provide industry thought leadership and product feedback. Travel ~25-30% and support sales-driven customer decisions.

Lead product management for Schemas, owning the data-modeling platform primitives (computed fields, fieldsets, constraints, versioning). Engage customers and internal teams, set long-term vision, ship incremental and stable features, and enable scientists, admins, and developers to produce AI-ready structured data.

Senior software engineer responsible for architecting and delivering full-stack solutions for scientific workflows (studies, workflows, procedures) used in regulated GLP/GMP environments. Lead multi-quarter initiatives, influence engineering direction, mentor engineers, partner with product and design, and explore AI/LLM opportunities to accelerate lab operations. Own end-to-end delivery and help scale hiring, tooling, and processes.

The Software Engineer will design, develop, and deliver systems for regulatory compliance, collaborating with cross-functional teams and improving workflows using AI. Responsibilities include project ownership from planning to deployment, coding best practices, and onboarding junior engineers.

The Global Program Manager oversees post-sale activities for Enterprise customers, ensuring they achieve rapid time to value through effective implementation and support while managing relationships and driving customer success in the Life Sciences sector.

The Product Support Analyst supports customers and teams using Benchling, leading complex issue resolutions, coordinating with various stakeholders, and driving product knowledge improvements.

The role involves building and scaling a scientific model platform at Benchling, integrating various AI models, and collaborating with users to optimize usage in biotech R&D.

The Enterprise Solutions Architect will guide biotech clients through digital transformation, lead implementation projects, and ensure strategic alignment with Benchling solutions.

The Enterprise Security Engineer will focus on establishing a security program centered on zero trust, identity management, and automation while ensuring compliance and protecting sensitive data.

Lead Benchling platform implementations for biotech customers: gather requirements, design solutions, configure and test the application, run training and UAT, manage project plans to ensure on-time, on-budget go-lives, and act as a trusted advisor to drive adoption and expansion.

Lead global deal strategy and order management, advise enterprise sales on complex deal structuring and pricing, scale a deal desk and quote-to-cash operations, operationalize pricing/packaging changes, drive CPQ and automation improvements, and maintain controls that balance speed and governance.

Drive new business in the Western territory by generating pipeline, managing complex enterprise sales cycles, forecasting revenue, negotiating and closing deals, and aligning Benchling’s platform to R&D and IT stakeholders. Collaborate with internal teams, maintain Salesforce data, and apply sales methodologies (MEDDICC, Champion Building) to meet revenue targets.

The Financial Analyst supports the Sales organization through budgeting, forecasting, commission calculations, and financial performance analysis, while driving strategic initiatives and ad-hoc projects.

Build and maintain developer productivity tools and frontend frameworks for a large React application. Own features end-to-end, create tooling for development, testing, and packaging, collaborate with product and design, and help scale engineering practices, processes, and hiring to improve developer experience.

Lead Benchling's strategic AI partnerships with model labs, scientific AI providers, and infrastructure partners. Structure and close deals for data licensing, product integrations, and co-development; build a repeatable partnerships playbook; source and diligence next-generation AI/ML companies and represent Benchling to senior external stakeholders.

The SMB Account Executive will manage the full sales cycle, engage new biotech clients, build pipeline, and collaborate with teams to drive customer satisfaction.

The Field Enablement Manager will design partner enablement frameworks, create certifications, manage training sessions, and collaborate cross-functionally for effective learning programs related to Benchling's AI platform.

The Sales Compensation Analyst coordinates compensation processes, manages commission operations, and collaborates on financial analysis to ensure sales teams are compensated accurately and effectively.