Teams at BHG Financial

Designs and develops engaging learning experiences, including e-learning modules, videos, simulations, assessments, guides, and job aids. Collaborates with subject matter experts, analyzes training needs, applies instructional design and adult learning principles, and manages multiple projects through delivery. Uses authoring tools, LMS platforms, multimedia, gamification, and microlearning to improve learner engagement and retention.

Administer and optimize Azure Databricks environments across development, staging, and production. Manage workspaces, clusters, jobs, SQL warehouses, Unity Catalog, permissions, identity integrations, security controls, monitoring, troubleshooting, disaster recovery, and cost efficiency. Partner with data engineering, cybersecurity, compliance, and governance teams to maintain reliable, secure, auditable, and well-documented data analytics infrastructure in a regulated financial services environment.

Design, develop, maintain, and support a large Salesforce environment across Sales Cloud and Service Cloud. Build Apex, Aura, and LWC solutions; implement Data Cloud and AgentForce capabilities; maintain integrations and data flows; troubleshoot production issues; create reports and dashboards; recommend automation; participate in architecture, testing, deployment, documentation, and code reviews; and enforce scalable Salesforce development practices.