Teams at BHG Financial

Provide rapid production support and stability improvements for Salesforce: investigate and resolve Apex, Flows, LWC, and integration issues; perform root-cause analysis; deploy hotfixes; monitor platform health; create runbooks and documentation; use AI-assisted tools to accelerate debugging and solutions.

Lead Salesforce platform administration, manage Conga and DocuSign document/signature workflows, configure declarative automation (Flows, approval processes), support enterprise production incidents, govern templates/versioning, coordinate releases, and train/support end users across business units.

Lead and operate end-to-end Salesforce release processes using Copado, manage sandbox refresh lifecycle, administer CI/CD pipelines, enforce quality gates, mentor a small release team, coordinate CAB submissions, and communicate release readiness and risks to stakeholders.