Jobs at BlackLine

Design, develop, and scale cloud-based backend services and microservices while improving reliability, security, performance, and maintainability. Build CI/CD pipelines, observability, and automated deployment solutions; establish SRE practices including SLIs, SLOs, and incident response. Mentor engineers, support releases, troubleshoot production issues, and drive resilient architecture and continuous engineering improvement across teams.

Leads the design, development, testing, deployment, and scaling of cloud-based backend platforms, distributed services, data integrations, APIs, and microservices. Drives architecture and technical decisions, ensures software quality and security, mentors engineers, conducts code reviews, researches technologies, and supports maintenance and releases. Builds extensible connectors for ERP, banking, payments, tax, and subledger systems while optimizing data transfer scalability and reliability.

Leads the design, deployment, and operation of production AI/ML and LLM systems. Responsibilities include building data and ML pipelines, managing model registries and feature stores, developing CI/CD and experimentation frameworks, operating cloud training infrastructure, implementing observability and guardrails, and ensuring security, compliance, reliability, and performance. The role also guides architecture, incident response, governance, and cross-functional collaboration while mentoring engineers and transitioning models from research to production.

Partners with Product and Engineering leaders on budgets, forecasts, strategic plans, reporting, profitability analysis, product roadmaps, capital allocation, and business cases. Builds financial models using large datasets, supports product-line financial statement accuracy, enhances finance systems, and applies automation and AI to finance processes. Presents insights to executives and serves as the finance expert for product and technology investments.

Drive BlackLine customer adoption, expansion, and retention by partnering with Customer Success and Account Managers. Analyze customer processes, design tailored optimization solutions, provide consultative guidance, and support digital transformation. Deliver thought leadership through videos, webinars, and strategy sessions while maintaining deep expertise in BlackLine, accounting, internal controls, and process optimization. Mentor colleagues and develop reusable process optimization resources.

Own and optimize Workday HCM, Absence, and Benefits modules, including configuration, integrations, file feeds, reporting, testing, troubleshooting, compliance, and system implementations. Partner with HR, IT, vendors, and employees to maintain data integrity, deliver analytics, manage upgrades, and provide training and documentation. The role requires 5+ years of HRIS or People Systems experience and strong Workday expertise.

Owns multi-cloud FinOps cost analytics, forecasting, optimization, reporting, and the Apptio Cloudability platform. Builds executive dashboards, queries BigQuery cost data, automates recurring reports, models cloud and AI/LLM spending, and analyzes commitments, savings, and variances. Partners with Finance, Engineering, cloud providers, and vendors on chargebacks, accruals, tooling, and cost visibility. Presents financial insights to senior leadership and supports strategic cloud and AI spend decisions.

Leads HR technology operations and Workday post-go-live stabilization while defining BlackLine’s HR AI strategy. Oversees AI agents, automation, integrations, security, data privacy, governance, vendors, budgets, metrics, and enterprise HR systems. Manages distributed HR IT teams, partners with HR and enterprise IT, builds technology business cases, drives adoption, and communicates strategy to executives and stakeholders.

Leads optimization and implementation of business systems across Salesforce, Zuora CPQ, customer support, marketing, and communities. Translates business requirements into IT solutions, coordinates technical delivery, manages UAT and go-live activities, and drives system enhancements. Owns AI intake, governance, prioritization, and hands-on development of enterprise AI agents using Gemini Enterprise and Claude. Enables business teams to create and maintain no-code, low-code, and vibe-coded automations.

Leads the global compensation strategy and Total Rewards programs, including annual compensation planning, pay structures, job architecture, incentives, equity, market benchmarking, quantitative modeling, and regulatory compliance. Advises senior leaders and HR partners, supports executive compensation and committee materials, oversees compensation technology roadmaps, and develops communication strategies. Requires strong leadership, financial acumen, data integrity, change management, and expertise in global compensation laws and systems.

Leads and develops a team of Solution Advisors supporting sales cycles for BlackLine’s financial close and accounting automation products. Conducts client discovery, delivers tailored demonstrations, presentations, workshops, and proof-of-concepts, and provides technical guidance throughout sales engagements. Partners with sales and professional services on account planning, onboarding, and adoption while contributing to enablement programs and representing BlackLine at industry events.

Lead design, implementation, and integration of advanced BlackLine solutions (especially Matching). Provide expert technical guidance, resolve complex issues, collaborate with customers and internal teams, ensure high customer satisfaction, and mentor junior team members.

Lead test automation for web, mobile (iOS/Android) and REST APIs; build and expand automation frameworks (Appium/Selendroid), run CI/CD regression, perform root-cause for defects and performance, drive QE standards, mentor QE staff, and ensure enterprise-scale SaaS quality and scalability.

Design, build, and ship enterprise-grade AI agents and applications (Vertex AI, Anthropic) end-to-end. Translate stakeholder needs into AI solutions, integrate agents with enterprise systems and APIs, implement RAG with vector databases, ensure production reliability and compliance, monitor and iterate on deployed solutions, contribute standards and mentor team members, and collaborate with a small global AI team and contractors.

Lead test automation for web, mobile (iOS/Android) and REST APIs; build and maintain automation frameworks (Appium/Selendroid), run CI/CD regression suites, perform root-cause analysis, drive QE standards, mentor QE team, and ensure performance, scalability, and reliability for enterprise SaaS.

Provide high-level administrative and communications support to the CIO and Global IT team: manage calendars, travel, expenses, meetings, reports, and special projects; act as CIO proxy, lead strategic initiatives, analyze metrics, and build executive-level relationships while maintaining confidentiality and organizational effectiveness in a hybrid workplace.

Leads BlackLine’s North American mid-market sales region, selling finance automation products to enterprise Controllers and CFOs. Responsibilities include hiring and managing sales executives, driving pipeline and quota attainment, developing sales strategies, expanding market share, overseeing RFPs and implementations, and maintaining client satisfaction. The role requires strong consultative selling, executive-level communication, territory growth experience, and up to 50% travel.

Manages channel partner relationships to drive revenue, identify sales opportunities, execute joint selling initiatives, develop go-to-market strategies, forecast revenue, support partner education, resolve contract and deal-booking issues, and collaborate with sales and marketing teams. The role requires SaaS channel sales experience, consultative selling skills, CRM proficiency, accurate pipeline management, and travel up to 40% of the time.

Leads pre-sales solution strategy for BlackLine’s Intercompany platform, partnering with sales, product, implementation, and customer success teams. Conducts technical discovery, designs solution architectures and demonstrations, translates financial requirements into scalable and compliant solutions, and communicates ROI to senior finance and IT stakeholders. Provides guidance on ERP integrations, data management, and change management while contributing customer insights to product strategy and thought leadership.

Manages a portfolio of mid-market accounts, driving renewals, expansion revenue, and recurring sales growth. Owns the post-sale commercial relationship, identifies opportunities, negotiates contracts, maintains CRM data, and manages at-risk accounts. Partners with Customer Success, Implementations, Training, and Support teams to strengthen client relationships and demonstrate solution value. Requires approximately 40% travel.