Jobs at Bluesight

Provide technical and network problem resolution for customers, troubleshoot SaaS application issues, analyze data and databases, assist hospital IT and pharmacy teams, respond to calls/emails, maintain high customer satisfaction, and participate in occasional overnight on-call rotation.

Lead and manage software implementation projects for hospital pharmacy customers. Serve as primary customer contact, schedule deployments, configure software, run training (remote and onsite), coordinate with internal teams and wholesalers, maintain project documentation, and travel extensively to support hardware/software rollouts.

The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.

The Account Executive will manage sales processes, achieve revenue quotas, prospect new clients, and collaborate across teams to drive revenue growth.

Lead technical direction for the ControlCheck team, design cross-domain systems (frontend, backend, infra), drive architectural decisions for Ruby on Rails and FastAPI services, de-couple and scale microservices, debug distributed systems, mentor senior engineers, coordinate cross-team dependencies, and influence engineering roadmaps without direct people management.

Lead PrivacyPro implementations for new customers: manage project timelines, coordinate stakeholders, configure software, run training, track project documentation, and relay customer feedback to product and engineering teams.