Braze Offices

Serve as a pre-sales technical advisor for Braze’s commercial customers across the Americas. Lead product storytelling, demonstrations, technical thought leadership, and value positioning throughout the sales process. Partner with sales, marketing, security, and product teams while presenting BrazeAI capabilities and best practices. The role requires strong communication, follow-up, teamwork, intellectual curiosity, experience with sophisticated pre-sales or sales engineering teams, and knowledge of at least two relevant technology or marketing domains.

Leads Braze’s Financial Services industry marketing strategy, positioning, go-to-market programs, thought leadership, enablement, customer evidence, and partner narratives. Translates financial services needs into product and marketing messaging, supports strategic sales pursuits, represents the company at industry events, and collaborates cross-functionally with product, sales, customer success, partnerships, and marketing teams. The role requires deep financial services expertise, executive storytelling, AI-enabled marketing practices, and experience driving pipeline and revenue.

Leads CX Services operations by improving business processes, managing operational programs, developing data-driven reporting, and translating business needs into scalable Salesforce and technical solutions. Partners with cross-functional teams on systems implementation, AI solutions, change management, training, and continuous improvement. The role requires advanced analytics, Salesforce expertise, SaaS services operations knowledge, and the ability to influence senior stakeholders without direct reports.