Jobs at Brex

Lead onboarding for small-to-mid customers, manage meetings, translate basic requirements into product configurations, support spend migrations and user adoption, introduce integrations, coordinate handoffs, deliver change management and training, and collaborate on process improvements.

Staff Software Engineer leading cross-team technical initiatives across customer acquisition, onboarding, activation, and adoption. Responsibilities include setting architecture and reliability direction, improving cross-functional systems and customer experiences, mentoring engineers, driving operational excellence, and translating ambiguous business opportunities into scalable solutions. The role requires influencing across teams without direct authority and connecting engineering investments to growth and operational outcomes.

Manage a team handling payment application, billing changes, auto-pay exceptions, vendor onboarding, credit reporting, account closures, rewards adjustments, and related servicing workflows. Own SLAs, quality controls, auditability, staffing models, escalation management, SOPs, and operational reporting. Partner with Product and Engineering to automate manual processes, migrate workflows, reduce handle time, and improve accuracy while managing financially and regulatorily sensitive cases.

Leads end-to-end production for brand campaigns and product launches across film, photo, web, OOH, digital, and experiential channels. Manages creative budgets, schedules, vendors, contracts, workflows, quality benchmarks, and stakeholder alignment. Builds scalable creative operations processes while translating creative vision into executable plans and resolving production roadblocks.

Lead consultative sales engagements by discovering customer needs, shaping solution narratives, delivering tailored demonstrations, and translating technical capabilities into business value. Partner with Account Executives on deal strategy, address technical and business objections, support integrations and security reviews, and guide customers through implementation considerations and decision-making. Collaborate with Product, Engineering, Security, and Customer Experience teams to ensure solution alignment and effective post-sales handoff.

Owns global employee onboarding from preboarding through the first 90 days, facilitates engaging sessions, coordinates cross-functional stakeholders, and measures program effectiveness. The role also supports mentorship, employee engagement, mobility, learning and development, and performance initiatives. It requires strong program management, communication, facilitation, operational problem-solving, data analysis, and independent ownership in a fast-paced technology environment.

Provides legal leadership for disputes, collections, bankruptcy, incidents, regulatory inquiries, subpoenas, and remediation programs. Advises cross-functional teams on fintech risk, manages outside counsel and legal processes, develops response playbooks, and ensures compliance with applicable financial regulations and bank-partner requirements.

As a Relationship Manager, support Startup clients by managing accounts, expanding product utilization, and maintaining client relationships. Assist with financial health monitoring and strategic collaboration for optimal solutions.

Lead technical talent sourcing across engineering, data, product, AI, and specialized functions. Build proactive pipelines through market research, talent mapping, Boolean search, and personalized outreach. Partner with recruiters, hiring managers, and technical leaders to refine candidate profiles and sourcing strategies. Track sourcing metrics, maintain recruiting data, improve processes, and champion diversity sourcing initiatives while managing multiple high-priority searches.

Build and maintain frontend products, features, and scaling tools across the Brex stack. Collaborate with engineering, sales, support, product, design, and operations teams; design experiments; own user experience, data models, scalability, operability, and metrics; and lead complex cross-functional initiatives while maintaining high engineering standards.

Develop and launch scalable, customer-facing backend products for Brex’s financial platform. Responsibilities include collaborating across engineering and user-facing teams, designing banking solutions, owning user experience and data models, improving scalability and operability, monitoring metrics, and maintaining high-quality standards. The role requires backend development experience, database expertise, strong communication, and end-to-end product ownership.

Build and launch customer-facing financial software features end to end. Collaborate with engineers, Sales, and Support to understand customer needs; design banking solutions; own user experience, data models, scalability, operability, and metrics; and refine features to a high standard. The role requires full-stack application development, client-side architecture, testing, and deployment in a hybrid office environment.

Prospect and identify prospective Brex customers through email, phone, and social outreach. Educate companies about Brex’s financial software, uncover business needs, maintain accurate CRM activity records, meet daily KPIs, schedule appointments, and provide prospect feedback to marketing and other teams. The role partners with Account Executives and helps develop scalable prospecting processes.

Manage and enhance Brex’s regulatory compliance program, including issue management, risk assessments, product change reviews, workflow tools, audits, bank partner reporting, and remediation oversight. Collaborate with Legal, People, GRC, auditors, and bank partners to meet regulatory and partner obligations. Support compliance processes covering card, lending, deposit, BSA/AML, KYC, and regulatory change management.

Partners with GTM leaders across Customer Experience, Implementation, and Sales Development on performance management, employee relations, org design, workforce planning, and change management. Uses organizational data to identify trends and guide decisions, supports promotion and calibration cycles, and leads cross-functional People projects. Builds trusted relationships with senior leaders while handling sensitive employee matters and aligning workforce structures with business strategy.

Lead and grow a 7–10 person full-stack engineering team building Accounts Payable and Bill Pay software. Set technical and product direction, make architecture and UX tradeoffs, ship reliable customer-facing products, partner with Product and Design, and coach engineers across levels. Translate customer feedback into priorities and promote AI-forward development practices. The role requires strong engineering leadership, product judgment, customer empathy, communication, and at least two years of engineering management experience.

Own and optimize Brex’s B2B go-to-market operations infrastructure across Marketing, SDR, Sales, and Partner teams. The role manages Salesforce, Marketo, LeanData, Segment, and related systems; designs lead routing, scoring, enrichment, attribution, and handoff workflows; develops AI-powered automation and agentic SDR processes; improves data governance, reporting, pipeline visibility, and funnel velocity; and partners with RevOps, Sales Systems, and Engineering to scale demand generation and partner-led growth.

Own strategy, investment, and performance for Brex’s programmatic, video, CTV, audio, and emerging media portfolio. Build audience strategies, measurement frameworks, experimentation programs, partner ecosystems, and scalable operating standards. Collaborate with Brand, Product Marketing, Design, Analytics, and Data Science to connect upper-funnel media investments to business outcomes, identify emerging opportunities, manage vendors, and influence senior stakeholders.

Own and scale Brex’s paid social growth engine, with Meta as the primary channel. Manage budgets, CAC, conversion, pipeline, audience strategy, measurement, attribution, and full-funnel campaigns. Build experimentation roadmaps across creative, audiences, bidding, landing pages, and optimization events. Partner with Data, Marketing Operations, Brand, Design, Sales, and Analytics to improve conversion signals, creative performance, and downstream revenue.

Partners with managers on performance management, coaching, feedback, investigations, terminations, and employee relations. Builds manager enablement resources, supports promotion and performance calibrations, identifies workplace risks, and collaborates with People Partners, Legal, and Workplace Experience on employee processes and return-to-office audits.