Teams at Burq, Inc.

Own the supply-side ecosystem by developing DSP network strategy, sourcing and onboarding delivery partners, negotiating contracts, managing relationships, and driving delivery performance. Lead KPI tracking, scorecards, performance improvement plans, operational playbooks, incident management, and cross-functional initiatives. Analyze delivery data to identify root causes and improve supply operations at scale.

Lead the technical direction and hands-on development of ML and operations research systems powering delivery dispatch. Build pricing, quote selection, forecasting, routing, batching, fleet recommendation, LLM, optimization, evaluation, and MLOps capabilities. Translate operational constraints into reliable models and solver formulations, establish production ML standards, and mentor engineers. The role partners with Product and leadership to deliver measurable improvements in revenue, margin, utilization, conversion, and delivery reliability.

Build and own backend services, web applications, REST APIs, webhooks, and enterprise integrations. Lead customer integrations from scoping through launch, improve the operator dashboard, and maintain production reliability through monitoring, incident response, and root-cause analysis. Collaborate with product, success, and customer engineering teams while contributing to code reviews, technical design, mentoring, security, and AI-assisted development.