Carestream Dental Benefits Overview

The Account Executive will grow and manage a San Jose dental sales territory, exceed quotas, prospect and close new business, retain customers, and sell digital imaging equipment and practice management solutions. Responsibilities include solution selling, pricing and negotiation, customer visits, marketing campaigns, trade shows, and coordination with management, inside sales, and channel partners. The role requires strong dental or healthcare equipment/software sales experience, quota achievement, negotiation skills, travel availability, and the ability to lift 50 pounds.

Provides technical support for dental-office software and computer technology. Diagnoses and resolves customer issues through phone, email, chat, and live-line channels; documents contacts and resolutions in CRM; manages escalations; performs data analysis, editing, and conversions; follows HIPAA guidelines; contributes to knowledge-base documentation, product feedback, training, and proactive customer outreach.

Leads distributed engineering teams developing and operating the Sensei Cloud SaaS platform. Responsibilities include people management, hiring, delivery predictability, platform quality and reliability, automated testing, incident response, technical design reviews, AI-assisted engineering adoption, security guardrails, and collaboration with Product, architects, executives, and partner teams across multiple regions.