Teams at Carrington Mortgage Services

Leads all post-close mortgage loan operations, including loan delivery, endorsements, records management, due diligence, compliance, quality control, risk management, audits, and process improvement. Manages department leaders and staff, oversees performance and training, resolves issues with internal and external stakeholders, partners with IT on system enhancements, and ensures adherence to policies, regulations, service levels, and loan quality metrics.

Manages wholesale sales Account Executives and broker relationships across an assigned region. Drives sales goals, coaches staff, oversees loan submissions, forecasts production, communicates lending products and policy changes, and ensures regulatory compliance. The role supports broker acquisition, CRM activity tracking, operational issue resolution, training, regional budgeting, and collaboration with loan operations. Requires strong knowledge of mortgage products, underwriting, lending regulations, and origination processes, with occasional industry travel.

Manages wholesale mortgage sales teams, Account Executives, broker relationships, regional sales goals, forecasts, and loan production. Provides coaching, training, performance oversight, and guidance on mortgage products and lending regulations. Ensures accurate CRM activity, broker applications, loan submissions, compliance, and operational coordination. Represents the company at industry events and supports budgeting, marketing strategies, and regional development.