Teams at CCC Intelligent Solutions

Lead a large Client Success organization to drive adoption, time-to-value, renewal and expansion. Build and scale teams, set strategy, partner cross-functionally, and drive measurable customer and business outcomes.

Manage customer adoption and value realization of CCC SaaS solutions by building trusted relationships, driving product utilization, analyzing usage data, leading success plans and business reviews, supporting renewals and growth, and partnering cross-functionally to improve outcomes.

Execute multi-channel digital marketing campaigns with focus on email production, audience segmentation, and marketing automation. Own campaign measurement, dashboards, and analytics to optimize engagement, pipeline contribution, and ROI. Support ABM and events, maintain data governance, run A/B tests, and collaborate with Sales/RevOps to improve attribution and reporting.