Jobs at Cengage Group

Leads Cengage’s enterprise talent acquisition strategy, recruiting organization, and hiring transformation. Builds scalable recruiting capabilities, uses AI-enabled tools and workforce analytics, implements skills-based hiring, develops talent pipelines for technology and business functions, and advises executives on workforce planning and talent intelligence. Requires extensive talent acquisition leadership experience in technology-enabled or high-growth organizations.

Creates engaging multimedia and educational content for online courses. Converts manuscripts into accessible HTML/CSS learning materials, adds JavaScript interactivity, develops illustrations, videos, audio, games, and interactive elements, and integrates assets into a learning management system. Collaborates with learning designers, subject matter experts, development teams, and vendors while managing deadlines, quality, accessibility, compatibility, and continuous improvement through learner feedback and emerging AI technologies.

Supports marketing strategy execution, campaigns, project coordination, content calendars, marketing material development and distribution, process improvement, analytics, reporting, cross-functional collaboration, and market research. The role also assists with proofreading, partner coordination, and identifying emerging trends and opportunities across B2B and B2C marketing channels.

Develop and implement marketing plans, analyze market trends, identify strategic opportunities, and manage innovative marketing campaigns. Collaborate with cross-functional teams, support internal and external communications, optimize and automate marketing processes, and contribute to B2B and B2C customer acquisition initiatives across multiple channels.

Leads competitive intelligence, content evaluation, and editorial benchmarking for higher education learning materials. Collaborates with authors, subject-matter experts, and industry partners to develop content ideas aligned with market needs and editorial priorities. Maintains strategic documentation, content tracking, and author databases, while resolving customer-reported content issues cross-functionally. The role requires strong analytical, organizational, project-management, communication, and problem-solving skills, along with proficiency in Microsoft Office tools.

Develop and execute social media strategies across major platforms, create and publish branded content, manage calendars, engage audiences, analyze performance, optimize paid and organic campaigns, monitor competitors and trends, and collaborate with creative and marketing teams to support campaigns and maintain brand consistency.

Leads complex enterprise infrastructure programs from planning through operational transition, coordinating engineering, cybersecurity, networking, cloud, identity, endpoint, application, service management, business, and vendor teams. Manages project plans, dependencies, risks, budgets, governance, executive reporting, modernization initiatives, and endpoint migration rollouts. Ensures operational readiness through support models, documentation, knowledge transfer, and transition to steady-state operations.

Sell digital and print education products through prospecting, presentations, territory planning, business development, forecasting, and customer relationship management. The role requires achieving sales goals, building customer and industry networks, reporting sales activity, and executing complex sales solutions. Candidates need a bachelor's degree, at least two years of teaching experience, strong communication and organizational skills, CRM and Microsoft Office proficiency, and the ability to lift and transport 50 pounds of materials.

Serves as a strategic customer advisor, building relationships, driving adoption, developing success plans, supporting renewals, and identifying growth opportunities. Provides customer training, conducts health checks, analyzes usage data, and advocates for customers during high-severity issue resolution. The role supports Cengage customers across Tennessee and requires 20–30% travel by air and car.

Leads end-to-end delivery, governance, and evolution of the Marketing Technology portfolio. Manages complex MarTech programs, roadmaps, dependencies, risks, testing, deployment, integrations, technical debt, and adoption. Coordinates Marketing, Product, Engineering, Architecture, Data, and Analytics teams while providing executive reporting and driving ecosystem modernization and process improvements.

Designs and runs sales enablement programs: implement sales methodologies, develop playbooks, deliver training and coaching, manage enablement tools, measure performance, and partner with sales, ops, marketing, and product to improve seller productivity and onboarding.

Manages enterprise AI programs, pilots, vendor onboarding, governance, risk assessments, privacy and contract reviews. Coordinates Legal, Privacy, Security, Procurement, Product, Engineering, and Operations stakeholders while maintaining approval criteria, governance artifacts, status reporting, risks, dependencies, and operational readiness. Supports scaling AI enablement through onboarding, documentation, communications, and process standardization.

Acquire new business within an assigned territory by prospecting, building executive relationships, developing account strategies, managing complex sales cycles, and closing cybersecurity and InfoSec solution deals. The role requires pipeline development, competitive positioning, pricing and contract negotiations, forecasting, CRM management, and consistently achieving sales quotas while engaging senior security and IT stakeholders.

Acquire new business within an assigned territory by prospecting, building executive relationships, developing account penetration strategies, managing complex sales cycles, positioning cybersecurity solutions, negotiating contracts, and maintaining accurate pipeline forecasts. The role targets senior security and IT leaders, requires quota attainment, and involves selling cybersecurity, SaaS, or enterprise technology solutions in a fast-paced environment.

Leads Cengage’s global marketing technology and data strategy, governance, operations, vendor management, AI roadmap, experimentation, and technology investments. Builds scalable data foundations supporting personalization, measurement, analytics, and compliant data management. Establishes governance, rationalizes platforms, manages budgets and vendors, and partners across Marketing, IT, Sales, Finance, Security, Legal, and Procurement. Recruits, coaches, and develops a high-performing global team while driving adoption, innovation, and operational excellence.

Leads Cengage’s global web experience and performance strategy, including web platform roadmaps, conversion optimization, experimentation, personalization, AI innovation, analytics, SEO, and large-scale digital transformation. Oversees web operations and production teams, partners across marketing, product, technology, sales, and analytics, and drives measurable customer engagement, acquisition, and business growth across B2B, B2C, and B2B2C markets.

Leads enterprise campaign operations strategy, production processes, governance, marketing automation, workflow optimization, and campaign performance improvement. Oversees platforms including Salesforce Marketing Cloud, Workfront, and Data 360; partners cross-functionally to deliver scalable personalization, customer journeys, testing, and automation. Builds operating models, dashboards, and continuous-improvement practices while managing internal teams, agencies, and managed services. Coaches a distributed team and develops scalable campaign capabilities across the global marketing organization.

Owns the SAP RTR/RAR financial systems roadmap, backlog, governance, and delivery. Partners with Finance and Technology teams to translate requirements into compliant SAP solutions, improve revenue recognition, financial close, reconciliations, integrations, controls, and reporting. Leads Agile planning, testing, defect resolution, root-cause analysis, and stabilization while ensuring alignment with SAP standards, GAAP, ASC 606, IFRS 15, and enterprise architecture.

Owns the strategy, roadmap, optimization, and governance of global go-to-market systems, including Salesforce and Gong. Leads sales process design, automation, analytics, CRM governance, funnel reporting, and data quality initiatives. Partners with Sales, Marketing Operations, Revenue Operations, technical teams, and global leadership to improve sales effectiveness, conversion, sales-cycle speed, and revenue performance through scalable tools and actionable insights.

Drive sales across open U.S. territories by demonstrating educational products, implementing sales strategies, moving and closing business, tracking opportunities in Salesforce or other CRM systems, and collaborating on district and customer projects.