Teams at Cengage Group

Manage and drive customer renewals via proactive engagement, CRM pipeline management, and cross-functional collaboration with sales to minimize churn, identify expansion opportunities, and support forecasting and reporting.

The Growth Marketing Director will drive revenue growth through data-driven marketing strategies, oversee acquisition and retention programs, and collaborate across teams to optimize customer lifecycle.

Lead a team to enhance Cengage Learning Platforms by implementing AI-first strategies, improving software delivery processes, and ensuring product quality.