Teams at CentralReach

Leads 8–10 Account Managers responsible for renewals, expansion revenue, retention, forecasting, and churn mitigation across a SaaS customer portfolio. Owns portfolio-level net revenue retention, renewal governance, pipeline discipline, risk reviews, account planning, executive engagements, and cross-functional collaboration with Customer Success, Sales, and Product. Coaches the team, improves consultative selling, and ensures quota attainment and forecast accuracy.

Own the technical sales process for data products from discovery through close. Partner with account teams, lead architecture discussions, demos, proofs of concept, evaluations, ROI modeling, and technical objection handling. Translate customer needs into solutions involving BI, warehouses, APIs, and benchmarking. Support product feedback and post-sale handoff while helping build sales processes, collateral, and evaluation playbooks in an emerging data products organization.

Lead development of scalable software solutions across frontend and backend systems. Build React and TypeScript interfaces, C# .NET and Node.js services, Terraform-managed AWS infrastructure, and optimized MSSQL schemas and queries. Collaborate on requirements and roadmaps while promoting code quality, testing, RESTful architecture, and CI/CD best practices. The role also uses generative AI tools and coding agents, with preferred experience in Docker, Kubernetes, serverless computing, and automated testing.