Cleo Work-Life Balance & Wellbeing

How has Cleo adapted its compensation and benefits to meet the ever-changing priorities of workers? What unique offerings set you apart?

At Cleo, we seek feedback from employees through quarterly engagement surveys which help us to understand their evolving needs and allows us to adapt to our current and incoming workforce effectively. 

We provide flexible working and time off policies that include remote and hybrid options and unlimited PTO policies. Medical benefits include three tiers to cater to a multigenerational workforce, and we provide 100 percent employer-paid benefits that include: parental leave, short-term disability, long-term disability, life insurance, employee assistance program resources and accidental death and dismemberment coverage. We also have health and financial wellness programs designed to support overall well-being and preparedness. 

Additionally, we offer a range of supplemental benefits such as childcare and travel assistance. All benefits are available from the first day of employment to avoid any coverage gaps and eliminate stress for employees. We also believe that conducting regular market analysis and benchmarking is vital for understanding the employee landscape, maintaining competitiveness and attracting top talent. This ensures high job satisfaction and retention.

How does your compensation strategy support work-life balance and career advancement? 

Here at Cleo, we prioritize the health and well-being of our employees. To encourage a balanced work-life environment, we offer flexible working arrangements such as remote and hybrid work options, adjustable schedules and an unlimited time off policy. 

In 2024 we enhanced our Career Development Program with several key improvements. We introduced Quarterly Career Development Check-Ins to offer more regular opportunities for managers and employees to discuss career and professional growth, to acknowledge achievements in real time, and address any obstacles or barriers employees may be facing. 

Some additional enhancements included formalized career pathing, the creation of a job profile repository and expanded training programs that combine internal training with personal and professional development tailored to individual goals. This approach promotes a culture of continuous growth and development and transparency within our organization.