Teams at CodeSignal

Provide technical support and advocacy for CodeSignal users: triage and resolve support tickets, troubleshoot product issues, gather diagnostic data, communicate with users and internal teams, prioritize multiple requests, and escalate severe issues. Work cross-functionally to improve user experience and maintain support quality in a fast-paced, remote startup environment.

Manage a portfolio of higher-education customers through onboarding, implementation, training, adoption, renewals, and expansion. Serve as a trusted advisor to senior academic stakeholders, deliver trainings and EBRs, track success metrics, identify risks, and collaborate cross-functionally to drive product value and growth.

As an Enterprise Account Executive, you will drive new business growth by acquiring and expanding relationships with large enterprises, managing the entire sales cycle, and collaborating cross-functionally to build pipelines and close deals.