Teams at Confluent Medical Technologies, Inc.

Leads strategic customer accounts for a medical device contract manufacturer, serving as executive liaison and customer advocate. Owns account growth, revenue, profitability, retention, forecasting, commercial negotiations, and contract renewals. Coordinates cross-functional teams across operations, engineering, quality, supply chain, finance, and product development to resolve complex issues and deliver customer commitments. Develops account strategies, leads executive reviews, manages risks, supports quality and operational initiatives, and mentors account management staff.

Develops, optimizes, validates, and transfers surface processes for Nitinol medical devices, including microblasting, chemical etching, polishing, electropolishing, and cleaning. Uses statistical analysis, DOE, Lean, Six Sigma, root-cause investigation, and process data analysis to improve performance. Supports manufacturing transfer, validation, documentation, training, troubleshooting, and continuous improvement while collaborating with engineering, quality, manufacturing, and production teams.

Develops, optimizes, validates, and transfers thermomechanical manufacturing processes for Nitinol medical devices. Responsibilities include designing precision fixtures and tooling, developing heat treatment and forming processes, conducting DOE and statistical analysis, investigating root causes, analyzing process data, supporting validation and manufacturing transfer, creating technical documentation, and driving continuous improvement. The role collaborates with manufacturing, quality, engineering, and operations teams while managing multiple technical priorities independently.