Jobs at Cordance

Own and administer HubSpot CRM and Marketing Hub, supporting Marketing and Sales Development processes. Translate stakeholder needs into requirements, documentation, user stories, and tickets. Analyze data flows across CRM, ERP, quote-to-cash, integrations, and data platforms; identify dependencies, risks, and data-quality issues. Triage requests, support integrations and business-unit onboarding, maintain SOPs, and improve system adoption, workflow efficiency, data integrity, and user experience.

Leads complex, cross-functional technology projects across software, data, infrastructure, platform, migration, integration, and AI initiatives. Develops project plans, milestones, dependencies, forecasts, budgets, risk registers, and delivery metrics; facilitates execution and executive reporting; coordinates releases, migrations, vendors, and organizational readiness; and improves project-management processes and tooling across Engineering, Product, Architecture, Customer Success, Support, Sales, and business teams.

Leads and develops a high-performing Customer Success team responsible for retention, renewals, expansion, and customer outcomes across a B2B SaaS portfolio. Oversees account health, renewal pipelines, risk mitigation, success planning, playbook execution, performance management, hiring, coaching, and career development. Partners cross-functionally with Sales, Product, Finance, Operations, and CS leadership while serving as an escalation point for complex customer situations.

Lead product ownership for the Commerce platform: manage backlog, translate strategy into epics/features/user stories, prioritize initiatives, define roadmap, liaise with stakeholders and engineering, and produce executive reporting and KPI dashboards to drive delivery and product performance.

Lead enterprise data architecture across multiple SaaS products by unifying reporting platforms, data models, and analytics capabilities. Assess current systems, define target-state architecture, establish data governance and quality standards, separate analytical workloads from transactional systems, and develop phased migration roadmaps. Guide database, engineering, and BI teams on cloud platforms, integration, modeling, performance, security, and reliability. Enable trusted cross-product reporting, governed self-service analytics, and data foundations for AI and advanced analytics.

Lead go-to-market strategy for Commerce products, define positioning, messaging, and pricing, create launch materials and sales enablement, drive market intelligence, support demand generation and customer adoption, and collaborate with product, sales, and customer success to grow e-commerce and thrift retail solutions.

Manage commissions and variable compensation for sales teams, own commissions software administration and reconciliations, integrate acquisitions into compensation processes, build BI/CRM dashboards and automations, support Quote-to-Cash and Sales Enablement, handle reporting requests and month-end close with Finance.

Own marketing reporting, measurement, and operations to enable data-driven decisions. Build and maintain BI reporting suites, ensure data accuracy, develop measurement frameworks, optimize lead enrichment and routing, support AI-enabled reporting automation, and provide SDR operations reporting. Partner cross-functionally with Revenue Ops, Data Engineering, Finance, and Sales to translate business needs into scalable reporting, SOPs, and actionable insights.

Seeking an Account Executive to lead sales in the EdTech sector, engaging academic institutions to acquire new business, manage full-cycle sales, and build strategic relationships with stakeholders.

The Account Executive will drive new business growth for compliance-oriented SaaS companies by engaging organizations, managing sales cycles, and collaborating with marketing and customer success teams.

The General Manager will guide SaaS business units to enhance profitability, improve operational efficiencies, and drive strategic advancements across the organization.