Teams at CourtAvenue

Directs delivery of complex enterprise client programs, managing scope, cost, risks, dependencies, governance, and quality. Serves as a senior client partner, coordinates internal teams and vendors, supports change management and platform adoption, and resolves escalations. Leads and mentors project managers, ensures consistent program-management standards, supports Agile and hybrid delivery across technical, creative, and strategy teams, and partners with business leadership on client growth and new business opportunities.

Manages day-to-day multichannel CRM campaign operations across email, SMS, and direct mail. Owns send calendars, intake, approvals, QA, deployment readiness, contact and list operations, vendor coordination, campaign transitions, dashboards, documentation, and risk escalation. The role coordinates client, creative, technical, data, deliverability, platform, legal, and compliance stakeholders to ensure accurate, timely, and compliant campaign execution.

Owns integrated delivery for enterprise MarTech and CRM programs across Salesforce, data, analytics, and strategy workstreams. Responsibilities include managing plans, dependencies, risks, transitions, intake, security reviews, approvals, delivery artifacts, and cross-functional coordination. The role supports live, high-volume programs through cutover and stabilization while driving continuous improvement in delivery practices.