Jobs at CrossCountry Mortgage, LLC.

Evaluate borrower files, validate income/assets/credit, run DU/LPA, determine loan eligibility and recommend appropriate loan programs, prepare pre-approval packages, and communicate results to borrowers and Realtors while maintaining CRM records.

Support the mortgage origination process from prequalification through closing by performing income/financial analysis, preparing disclosures, running DU/LPA, managing loan pipelines in Encompass, coordinating stakeholders, tracking milestones and outstanding conditions, and ensuring file completeness and regulatory compliance.

The Pre Approval Manager oversees the loan process, aids borrowers in understanding loan options, reviews documents, and ensures compliance with mortgage regulations.

Lead design and development of complex, scalable features and services across applications. Provide architectural direction, mentor engineers, perform code reviews, improve CI/CD and testing, identify performance and scalability issues, and drive engineering best practices and documentation across teams.

Responsible for recruiting top mortgage sales talent by partnering with executives and hiring managers, creating recruitment plans, and sourcing candidates through various techniques. Meets hiring goals and maintains relationships with candidates and referral sources.

Manage and support underwriting operations for the West Coast region, providing coaching, escalation resolution, second-level mortgage reviews, and SLA oversight. Monitor pipelines and reports, conduct spot reviews, assist with loan-level production, and lead hiring, timecard approvals, and team meetings. Serve as primary contact for underwriters and report findings and training needs to leadership.

Lead East Coast agency underwriting operations, support complex loan escalations, perform second-level reviews, maintain SLAs and reporting, mentor a team of 5–10, collaborate with operations and sales, and assist on special projects.

Lead West Coast agency underwriting operations, provide second-level reviews and solutions for complex loan scenarios, maintain SLAs and pipeline productivity, mentor underwriting staff, manage reports and a team of 5–10, and support special projects and communication with branches, operations, and sales.

Manage and support underwriting operations across the East Coast: coach and train underwriters, handle escalations and complex loan reviews, ensure SLAs, perform spot and CTC reviews, manage pipelines and reporting, assist with hiring and special projects, and coordinate with VP/SVP on quality and performance.

The Encompass Support Manager oversees support operations of the Encompass LOS, managing teams, resolving issues, and implementing improvements for production support.

Lead and support the Closing team to ensure timely, compliant mortgage closings. Manage pipelines and rush requests, train staff, implement workflows and guidelines, produce management reports, monitor defects, liaise with branches and delivery teams, and drive process improvements.

The NVP of Agency Underwriting oversees escalated loan reviews and manages the Agency Underwriting Scenario Team, ensuring compliance and effective communication across departments while leading a team of underwriters.

The Non-Agency Scenario Desk Specialist provides guidance for loan officers and processors, analyzes income documentation, and supports daily loan operations through communication and documentation.

Manage and optimize Ellie Mae Encompass LOS settings, input forms, business rules, integrations, and workflows. Troubleshoot system functionality, implement changes, support releases, collaborate with Product and .NET teams, and serve as escalation point for support inquiries.

The Exception Desk Analyst manages guideline exception requests, communicates with various teams, tracks loan lifecycle exceptions, and suggests operational improvements.

The Non-QM Income Scenario Specialist calculates income for loans, reviews documentation, interprets investor guidelines, and provides support for loan scenarios to ensure compliance and customer satisfaction.

The Pre-Approval Specialist manages the loan process, assists borrowers in understanding loan programs, and ensures the stability of mortgage applications.

The Regulatory Counsel advises on compliance with mortgage lending laws, manages regulatory changes, and partners with teams on legal guidance and risk assessment.

The BPL Account Manager serves as the primary liaison for borrowers, managing loan processing and funding while ensuring document compliance and coordinating with related teams.

The Corporate Production Manager provides high-level support for branch employees, focusing on Encompass LOS, troubleshooting, training, and managing loan operations to ensure regulatory compliance and operational improvements.