Jobs at Crypto.com

Provide production support and monitoring for a regulated trading exchange, execute daily operational processes, triage and resolve incidents, tune performance, support releases, maintain runbooks and documentation, automate operational workflows, and collaborate with development, QA, infrastructure, and partners to ensure stable, SLA-driven exchange operations.

Designs, develops, and maintains cloud infrastructure, monitoring tools, CI/CD pipelines, Terraform, Kubernetes, and disaster recovery solutions. The role automates operations, contributes to architecture, supports high availability and low latency, and collaborates with cross-functional teams across global time zones.

Leads the U.S. consumer compliance program, focusing on Regulation E and UDAAP controls across credit, prepaid, and digital asset products. Responsibilities include compliance reviews, consumer complaint analysis, error-resolution oversight, chargeback compliance, regulatory examinations, audits, remediation plans, policy management, and cross-functional implementation of consumer protection requirements. Provides secondary support for BSA/AML alignment, regulatory submissions, and executive reporting.

Lead Product Analytics strategy, team development, reporting, experimentation, data quality, and analytics platforms. Build an AI-native operating system that automates analytics workflows while maintaining governance and rigor. Own Amplitude instrumentation, KPI definitions, data models, pipelines, and product measurement. Partner with product and business leaders to guide decisions through diagnostic analysis, causal inference, launch measurement, and trusted reporting across crypto and trading products.

Own the fiat product strategy for Crypto.com's regulated FCM and US trading platform. Lead customer funding, withdrawals, fund segregation, payment-rail selection, bank partnerships, global banking infrastructure, liquidity, settlement, acceptance optimization, payment orchestration, and institutional fiat solutions. The role requires deep regulated trading, payment infrastructure, banking integration, and people leadership experience while coordinating globally distributed teams and stakeholders across engineering, legal, compliance, finance, and leadership.

Supports the partnerships team by coordinating partner communications, meetings, briefing materials, product updates, market maker performance tracking, and follow-ups. The role manages relationships with operators and market makers, supports partner sales and onboarding, translates technical information for partners, and collaborates with engineering, design, analytics, and marketing teams. It requires strong communication, organization, initiative, and flexibility for occasional responsiveness outside standard business hours.

Provides legal and regulatory counsel on SEC, FINRA, CFTC, and NFA requirements for securities, derivatives, tokenized securities, prediction markets, and related products. Advises business teams on product launches, contracts, policies, licensing, marketing materials, and cross-border compliance. Represents the company before the SEC, coordinates with external counsel, manages regulatory risks, and supports regulated exchange and broker-dealer operations.

Lead the firm’s AML program by monitoring transactions and customer activity, identifying money laundering and fraud, filing SARs, and maintaining AML, KYC, and compliance policies. Design monitoring scenarios, support model validation, risk assessments, testing, and compliance technology initiatives. Monitor regulatory developments and collaborate with legal, technology, senior management, and regulators including FINRA, SEC, and FinCEN. Support training, regulatory responses, and firmwide compliance initiatives.

Own and validate margin, pricing, liquidation, and derivatives risk models across traditional and digital asset markets. Responsibilities include backtesting, stress testing, portfolio risk monitoring, automated reporting, data pipeline development, liquidation strategy design, market microstructure analysis, and risk parameter reviews. The role requires collaboration on product onboarding and regulatory or audit documentation while supporting internal risk dashboards and analytical tools.

Manage daily FCM risk across multi-asset clearing, including intraday and end-of-day metrics, pricing, margin requirements, client risk assessments, and market, credit, and liquidity monitoring. Handle CFTC, NFA, and SEC regulatory requests. Lead product design and listing, develop margin and cross-margining models, oversee liquidation strategies, and conduct quantitative research and scenario analyses.

Design end-to-end consumer prediction-market experiences, from research and discovery through prototypes, launch, and iteration. Own design strategy, complex user journeys, product direction, and shared design systems. Use user research and product data to guide decisions, collaborate with Product and Engineering, manage parallel workstreams, and communicate design rationale to senior stakeholders. Focus on creating trustworthy, transparent, intuitive experiences for real-time and potentially money-related products.

Design, build, and optimize high-throughput, highly available backend services in Golang for 24/7 sports and prediction-market applications. Lead architecture decisions, implement features, diagnose and resolve high-concurrency bottlenecks, and provide high-tier operational support for real-time transactional systems.

Lead end-to-end advanced trading UX for web and mobile, owning roadmap, shipping sophisticated tools for professional traders, driving design excellence, running trader research, instrumenting outcomes, and aligning cross-functional teams to improve speed, precision, and usability.

Own the Crypto.com App Trading roadmap and deliver retail crypto trading products from discovery through launch and iteration. Define product strategy, specifications, milestones, and prioritization; conduct user research; analyze trading behavior and funnels; coordinate Engineering, Design, QA, Analytics, Marketing, Compliance, and Growth; and make tradeoff decisions. The role requires end-to-end ownership of scaled crypto or perpetuals products, data-informed prioritization, cross-functional leadership, and effective use of AI development tools.

Own the end-to-end customer onboarding and growth roadmap for Crypto.com’s regulated app, including account opening, KYC, activation, referrals, incentives, and time-to-value. Extend onboarding capabilities across products and markets, improve funnel conversion through experimentation and analytics, and take ownership of trading-product initiatives connecting onboarding to first trade. Lead Engineering, Design, Compliance, Marketing, and Trading stakeholders while independently prioritizing and delivering through regulatory and operational ambiguity.

Support live systematic trading by monitoring systems, orders, positions, P&L, risk, and exchange connectivity. Investigate trading exceptions, coordinate with traders and counterparties, support deployments and production changes, analyze operational metrics, and develop Python-based automation for monitoring, reconciliation, reporting, and process improvement. The role includes local trading coverage and rotating weekend support.

Build data foundations and end-to-end pipelines, research and implement quantitative pricing, market-making, and risk models for prediction markets, model cross-market dependencies and parlays, develop backtesting/simulation frameworks, monitor model performance and collaborate closely with traders to improve pricing and trading outcomes.

Own the end-to-end onboarding and fiat funding experience, including signup, KYC, deposits, payouts, payment methods, limits, retries, and banking partnerships. Lead the product roadmap, optimize the signup-to-funded funnel, instrument conversion and drop-offs, conduct user research, create wireframes in Figma, and coordinate engineering, design, compliance, payments, banking, data, and operations. Ensure funding and identity experiences meet high standards for usability, trust, recovery, and regulatory compliance.

The Social Media Manager will develop and execute social strategies, manage content across platforms, and collaborate with teams to enhance engagement and brand voice.

Lead consumer compliance reviews for US marketing collateral, support product launches, conduct partner bank QC and digital ad audits, maintain policies and guidelines, assist audits and risk assessments, coordinate remediation and regulatory exam responses, and drive cross-functional compliance improvements.