Jobs at CSI

Leads complex machine learning and advanced analytics initiatives for customer intelligence, segmentation, propensity scoring, behavioral prediction, and personalized engagement. Owns models through the full lifecycle, from problem framing and feature engineering to deployment, monitoring, retraining, and interpretation. Partners with product, engineering, MLOps, and data teams; defines evaluation metrics; mentors technical contributors; promotes responsible AI practices; and communicates results to technical leaders, clients, and business stakeholders.

Build, validate, deploy, and monitor machine learning models for customer segmentation, propensity scoring, and behavioral prediction. Own data exploration, feature engineering, and validation for assigned projects while collaborating with senior data scientists, MLOps, product, engineering, and data teams. Translate model outputs into client insights, document work for stakeholders and compliance review, and contribute to evaluation frameworks, dashboards, code reviews, and technical learning.

Senior backend engineer responsible for designing, building, testing, and documenting scalable Node.js/TypeScript services and APIs. Lead projects end-to-end, enforce coding standards, write technical specifications, optimize performance, and mentor junior engineers. Champion Agile and CI/CD practices while providing technical thought leadership on backend architecture and data modeling.

Design, implement, test, and modernize backend services and integrations (TypeScript/Node.js and C++). Lead large projects, write technical specifications and API contracts, enforce coding standards, coach engineers, and drive legacy-to-modern migrations within online banking and core systems.

The Product Owner connects product strategy with data engineering, translating requirements into user stories, managing the product backlog, and ensuring data quality for client-facing data products.

Leads technical strategy for complex financial-services sales opportunities. Responsibilities include solution architecture, consultative discovery, executive presentations, RFP and due diligence leadership, scenario-based product demonstrations, project scoping, professional services quoting, and commercial banking consultation. The role supports lending, treasury, cash management, portfolio management, and banking operations solutions while aligning client objectives with product capabilities. Travel of approximately 75% is required.

The Director, Implementations leads the implementation delivery teams, ensures project success, fosters strong customer experiences, and drives operational performance improvement.

Lead the assessment, roadmap, requirements, and implementation of fraud and dispute products across card, ACH, instant payments, account takeover, transaction monitoring, and risk decisioning. Partner with customers, financial institutions, vendors, engineering, sales, marketing, and support teams. Evaluate emerging technologies, build business cases, support go-to-market efforts, conduct UAT, and serve as the fraud product subject matter expert.

Leads loan origination software implementations for financial institution customers from discovery through post-launch stabilization. Responsibilities include requirements gathering, workflow analysis, configuration coordination, project scheduling, testing, training, go-live support, stakeholder communication, risk management, and issue resolution. The role combines project leadership, customer relationship management, business and technical problem-solving, and consultative guidance to drive successful software adoption.

Serve as primary liaison for assigned financial-institution clients to build and retain relationships, drive renewals and cross-sales, and ensure product adoption. Understand CSI products, evaluate client usage, generate pipeline, lead consultative selling, resolve escalations, and support revenue retention and satisfaction metrics. Coordinate with internal teams and participate in client meetings, webinars, and onsite engagements.

Lead PCI DSS compliance activities including assessments, scoping, policy development, remediation guidance, and cross-functional collaboration to protect cardholder data and maintain regulatory adherence.

The Sales Executive identifies and generates new sales leads, develops sales strategies, closes opportunities, and manages sales pipeline activity while representing the company at events.

The Manager, Accounting oversees financial reporting, manages accounting operations, leads a team, and drives process improvements while ensuring compliance and accuracy.

Serve as the company's technical accounting subject matter expert: lead complex U.S. GAAP research, prepare technical memos and disclosures, maintain and enhance internal control frameworks (SOX), support acquisitions and SEC readiness, liaise with auditors, and drive accounting automation and process improvements.