Customer.io

HQ
Portland
Total Offices: 2
263 Total Employees
Year Founded: 2012

Customer.io Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers supplemental life insurance

Offers life insurance

Offers company equity

Offers employee discounts

Offers dental insurance

Offers health insurance

Offers Health Savings Account (HSA)

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers generous parental leave

Career Growth + Development

Provides customized development tracks

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Offers diversity-based Employee Resource Groups

Provides a mobile phone discount

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid sick days

Provides paid holidays

Offers sabbatical leave

Offers an Employee Assistance Program (EAP)

Offers gym membership

Recently posted jobs

6 Days AgoSaved
Remote
United States
Marketing Tech • Mobile • Software
Own brand design for product launches, campaigns, websites, advertising, events, and out-of-home materials. Build scalable brand systems, Figma libraries, prompt libraries, templates, and AI-assisted workflows. Lead the AI creative stack, enable teams through workshops and playbooks, partner with Product Design and Marketing, mentor designers, and advise senior stakeholders on creative priorities and investment.
25 Days AgoSaved
Remote
United States
Marketing Tech • Mobile • Software
Advise customers on email deliverability, diagnose authentication, infrastructure, reputation, blocklist, spam trap, and engagement issues, and lead complex cases through resolution. Partner with Engineering, Customer Success, and Technical Support; identify acceptable-use violations; coach internal teams; and develop documentation, training, processes, and scalable customer resources.
26 Days AgoSaved
Remote
United States
Marketing Tech • Mobile • Software
Provides technical customer support through email and live chat, triages tickets, diagnoses product issues, assists customers with onboarding and platform usage, and identifies product improvements. The role also supports process improvement and collaborates with Product and Customer Success teams. Candidates should understand basic programming concepts, communicate clearly, work independently, and be available for rotating weekend coverage during Central or Mountain time zone hours.