Teams at Customer.io

Design, build, and maintain GTM integrations and automation workflows across marketing, sales, and RevOps. Debug data flows, write lightweight scripts, improve data quality, and document scalable processes to support acquisition, engagement, and retention.

Build production-grade infrastructure for GTM AI agents: harden prototypes, write evals and prompts, implement observability, own deployment pipelines on GCP, manage safe database access, monitor and improve agent fleet, and partner with GTM builders to scale reliability.

Design, build, and own large-scale distributed backend systems in Go to process billions of events and petabytes of data. Lead architecture, reliability, observability, and performance efforts; improve service communication and data pipelines; debug production at scale; mentor engineers and share learnings publicly.